Senior Engineer, R&D Digital

Johnson & Johnson; Belgique; On-site; EUR 70,000 - 100,000; Full time

Job summary

360Pharma is seeking a Senior Engineer, R&D Digital to lead CTM Solutions enhancements across CTMS, Site Payments and Access Provisioning. You will collaborate with business, IT and vendors to enable study management, analytics and automation while ensuring privacy, security and regulatory compliance.

Responsibilities include translating study-team needs into practical system solutions, supporting study build, providing end-user support, coordinating releases, and delivering training and

Qualifications

• Bachelor's degree in health, science, IT or a related field.
• Minimum of 5 years of clinical trial execution experience in pharma, medical device or CROs.
• Proficiency supporting IT systems and processes for clinical development, reporting tools, Office 365 apps and database administration.
• Solid understanding of drug development, GCPs and FDA CFR.
• Ability to partner and influence at all levels of the organization.
• Superior communication, business partnering, problem solving and prioritization skills.
• Global business mindset; travel up to 10%.
• Project Management or Process Improvement certification preferred.

Responsibilities

• Identify and implement technology improvements that optimize CTM Solutions systems and processes.
• Assess study-team needs and translate them into practical system and process solutions.
• Support study build, maintenance, and effective system use throughout the study lifecycle.
• Provide end-user support through service tickets and shared mailboxes.
• Identify opportunities to improve workflows through automation, analytics and GenAI while ensuring privacy, security and compliance.
• Coordinate release management, UAT, system improvements and integrations with IT and vendors.
• Troubleshoot advanced system and process issues with IT and vendors.
• Create and deliver training and reference materials to enable effective use.
• Facilitate team meetings and contribute to cross-functional projects; support audits and CAPAs.

Skills

Strong communication

Business partnering

Problem solving

Global mindset

Cross-functional collaboration

Travel readiness

Education

Bachelor’s degree

Tools

Office 365

SAP PLM

Job description

Purpose:

The Senior Engineer, R&D Digital provides expertise and executes plans for Clinical Trial Management Solutions (CTM Solutions) systems and processes. The role supports capabilities for clinical trial study management and oversight solutions including CTMS, Site Payments and Access Provisioning. Under general direction, this role executes plans and processes that innovate product development, meet organization standards, and follow digital strategy. This role is a liaison between the business community and key partners and stakeholders.

The Senior Engineer collaborates with business partners, IT, and suppliers and contributes to customer enablement, metrics, user administration and support, system integrations, continuous improvement, and change management.

You will be responsible for:

• Identifying and implementing technology improvements that optimize CTM Solutions systems and processes and deliver measurable value.
• Assessing study-team needs and translate them into practical system and process solutions.
• Supporting study build, maintenance, and effective system use throughout the study lifecycle.
• Providing end-user support through service tickets and shared mailboxes, ensuring timely follow-up and resolution.
• Identifying and supporting opportunities to improve workflows through automation, analytics, and GenAI capabilities, while following applicable privacy, security, quality, compliance, and human oversight requirements.
• Coordinating release management, user acceptance testing, system improvements, and integrations with IT, system owners, and suppliers.
• Troubleshooting advanced system and process issues in collaboration with IT and vendors.
• Creating and delivering training, guidance, and reference materials that enable effective system and process use.
• Facilitating team meetings and contribute to cross-functional projects.Supporting system and process audits, regulatory inspections, and corrective and preventive actions.

Qualifications / Requirements:

• Minimum of a Bachelor’s degree is required, preferably in Health, Science, Information Technology or another relevant field.
• Minimum of 5 years of relevant experience in clinical trial execution with a Pharmaceutical, Medical Device company and/or a Clinical Research Organization (CRO) is required.
• Proficiency supporting IT systems and related processes that support clinical development, reporting tools, Office 365 applications, and database administration is required.
• Solid understanding of the drug development process, including Good Clinical Practices (GCPs) and FDA Code of Federal Regulations is required.
• The ability to partner and influence people at all levels of the organization is required.
• Superior communication, business partnering, problem solving, and prioritization skills is required.
• Global business mindset is required.
• Ability to travel up to 10% of the time (Domestic/International) is required.
• Project Management or Process Improvement certification is preferred.

Preferred Skills:

Analytical Reasoning, Critical Thinking, Data Savvy, Digital Fluency, Digital Strategy, Engineering, Product Design, Product Development, Product Improvements, Product Portfolio Management, Report Writing, Research and Development, Safety-Oriented, SAP Product Lifecycle Management, Statistics, Technical Credibility, Technologically Savvy