Senior D365 CRM & Power Platform Analyst

keystone-solutions; Brussel; Sur place; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Keystone Solutions is seeking a Senior Functional Analyst specializing in CRM Microsoft Dynamics 365 to strengthen our consultancy team on client projects focused on user and citizen relationship management for public administrations. This on-site role involves working at client sites, under Keystone Solutions.

You will facilitate workshops, model AS-IS and TO-BE processes, translate requirements into functional solutions using Dynamics 365 and the Power Platform, and ensure solutions are

Qualifications

• Strong knowledge of Power Platform and Dynamics 365.
• Experience with GDPR/data protection issues.
• Experience with Agile/Scrum and Azure DevOps.
• Process modeling with BPMN and data modeling.
• Experience with Dynamics 365 and Dataverse configuration.

Responsabilités

• Facilitate workshops with stakeholders to gather, clarify, and prioritize needs.
• Analyze AS-IS processes and model TO-BE using BPMN.
• Translate beneficiary requirements into functional solutions based on Dynamics 365 and Power Platform.
• Ensure delivered solutions are coherent, high quality, and adopted by users, prioritizing standard tool usage.
• Work in an agile (Scrum) or hybrid methodology with project team.

Connaissances

Power Apps

Power Automate

Power BI

Power Pages

GDPR compliance

Agile / Scrum

Azure DevOps

BPMN modeling

Dynamics 365

Dataverse

Description du poste

Keystone Solutions is seeking a Senior Functional Analyst specializing in CRM Microsoft Dynamics 365 to strengthen our consultancy team on client projects focused on user and citizen relationship management for public administrations. This on-site role involves working at client sites, under Keystone Solutions.

You will facilitate workshops, model AS-IS and TO-BE processes, translate requirements into functional solutions using Dynamics 365 and the Power Platform, and ensure solutions are