Senior Applications & User Testing Specialist

Netcompany; Brussel; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Netcompany Belgium is seeking an experienced Applications & User Testing Specialist to coordinate testing activities, manage defects, and support UAT campaigns across enterprise-level projects. You will work closely with business and technical teams to clarify requirements and ensure quality delivery.

The role requires a 10+ year background in BA/analyst or related fields, hands-on testing experience, and strong documentation and stakeholder skills.

Qualifications

• Bachelor’s or Master’s degree in IT, business, CS, or related field.
• 10+ years of experience as a Business Analyst, Functional Analyst, Application Support Analyst, or similar role.
• Hands-on experience with software testing, defect management, and UAT.
• Strong understanding of incident management, change request processes, and application support activities.
• Familiarity with service management and issue-tracking tools.
• Excellent analytical, problem-solving, and documentation skills, with the ability to translate business needs into clear functional requirements.
• Fluency in English; ability to work independently in a multicultural environment; public sector/European Institution exposure is a plus.

Responsabilités

• Coordinate and execute application testing activities, including test planning, test execution, defect tracking, and reporting.
• Identify, document, and prioritise software defects, ensuring timely escalation and follow-up with technical teams.
• Support UAT campaigns and validate delivered fixes and enhancements.
• Monitor recurring application incidents, analyse root causes, and maintain issue documentation and knowledge repositories.
• Track and follow up on change requests, ensuring alignment with approved business requirements and procedures.
• Collaborate with business stakeholders and technical teams to clarify requirements and resolve functional issues.
• Prepare test evidence, status reports, and documentation to support project and operational activities.
• Contribute to continuous improvement initiatives related to application quality, support processes, and user experience.

Connaissances

Test planning

Defect management

UAT

Incident management

Change management

Stakeholder management

Documentation

Communication

Formation

Bachelor’s/Master’s in Information Systems, Business Administration or Computer Science

Outils

Issue-tracking tools

Service management

Description du poste

Netcompany Belgium is seeking an experienced Applications & User Testing Specialist to coordinate testing activities, manage defects, and support UAT campaigns across enterprise-level projects. You will work closely with business and technical teams to clarify requirements and ensure quality delivery.

The role requires a 10+ year background in BA/analyst or related fields, hands-on testing experience, and strong documentation and stakeholder skills.