Scrum Master (Expert) - BNP Paribas Fortis

Adjugo; Brussel Hoofdstad; Hybrid; EUR 75,000 - 110,000; Full time

Job summary

Adjugo seeks an Expert Scrum Master to join the BNP Paribas Fortis TCF tribe in Brussels, guiding Agile practices while enabling value delivery. The role combines Agile coaching with delivery management across multiple teams, applications and external partners.

The assignment requires five years of experience in a relevant domain and a master degree or equivalent. Fluent English and at least one local language are required; 50% on-site, 50% homeworking in Brussels.

Qualifications

• Five years relevant experience.
• Master degree or equivalent.
• English and local language.
• Cross-functional Agile team coaching.
• Rally or Jira experience.
• Software development lifecycle understanding.
• Project delivery management knowledge.

Responsibilities

• Facilitate Daily Stand-up, Sprint Planning, Refinement, Sprint Review, Retrospective and additional coordination sessions when required.
• Translate objectives and features into a realistic and transparent delivery plan with the squad.
• Follow delivery milestones and proactively identify risks, impediments and dependencies.
• Facilitate cross-team and cross-application dependency management with clear ownership and follow-up.
• Support the Product Owner in maintaining an actionable, prioritized and sufficiently refined Product Backlog.
• Coach and challenge the Project Team and promote self-organization.
• Provide transparent reporting and escalation for impediments or dependencies unresolved within the squad.

Skills

Cross-functional Agile coaching

Stakeholder management

Agile delivery

Software development lifecycle

Delivery planning

Communication skills

Mentoring

Education

Master degree or equivalent

Tools

Rally

Jira

Job description

Dates: 2026-10-26 — 2027-10-29

The Expert Scrum Master joins the TCF tribe at BNP Paribas Fortis. The squad operates in a transversal, technically complex enterprise document and record management environment. Its scope includes document ingestion, archiving, consultation and onboarding of content types. The role provides a reference for Agile principles and practices while supporting value delivery.

The mission combines Agile coaching with delivery management and stakeholder coordination. The Scrum Master helps translate objectives and features into transparent plans, tracks milestones and makes dependencies visible. Coordination spans multiple teams, applications, technical and functional stakeholders, and distributed or external delivery partners. Testing, releases, operational readiness and production follow-up also form part of the delivery scope.

The assignment requires five years of experience in a relevant domain and a master degree or equivalent experience. Expert Scrum and Kanban knowledge, banking or financial-services experience and sufficient technical affinity are requested. Sound English and at least one local language are required. The Brussels assignment runs from 26 October 2026 to 29 October 2027 with 50% on site and 50% homeworking.

Responsibilities

• Facilitate Daily Stand-up, Sprint Planning, Refinement, Sprint Review, Retrospective and additional coordination sessions when required.
• Translate objectives and features into a realistic and transparent delivery plan with the squad.
• Follow delivery milestones and proactively identify risks, impediments and dependencies.
• Facilitate cross-team and cross-application dependency management with clear ownership and follow-up.
• Support the Product Owner in maintaining an actionable, prioritized and sufficiently refined Product Backlog.
• Improve Definition of Ready, Definition of Done and overall delivery practices with the team.
• Track capacity, predictability and relevant delivery metrics for fact-based planning and continuous improvement.
• Communicate delivery risks and issues early, transparently and factually.

Must Have

• Five years relevant experience
• Master degree or equivalent
• English and local language
• Cross-functional Agile team coaching
• Rally or Jira experience
• Software development lifecycle understanding
• Project delivery management knowledge

Additional Responsibilities

• Coordinate testing, releases, operational readiness and production follow-up.
• Facilitate collaboration between technical, functional, business and operational stakeholders.
• Coach and challenge the Project Team.
• Help the team face difficulties and promote its gradual self-organization.
• Remove barriers to team effectiveness and protect the team from outside distractions.
• Act as an ambassador of Agile methods within the company.
• Foster collective ownership and collaboration beyond primary disciplines to achieve the Sprint Goal and deliver value.
• Coach and challenge the squad in effective Scrum, Kanban and Agile principles.
• Improve ownership, predictability, collaboration and delivery effectiveness beyond ceremony facilitation.
• Identify root causes behind recurring impediments with the team.
• Promote progressive self-organization and collective ownership.
• Protect the team from unnecessary disruption while maintaining strong stakeholder connectivity.
• Create trust, transparency, constructive challenge and continuous feedback.
• Coach the Product Owner and team on backlog quality, prioritization, refinement and Sprint Goal focus.
• Encourage knowledge sharing and continuous improvement within the squad.
• Act as an Agile ambassador within TCF and contribute to the Scrum Master community.
• Provide transparent reporting and escalation for impediments or dependencies unresolved within the squad.
• 5 years of experience in a relevant domain
• Master Degree or equivalent by experience
• Sound knowledge of English as well as (at least) one local language.
• Expert knowledge of Agile frameworks such as Scrum and Kanban.
• Strong experience facilitating and coaching cross-functional Agile teams.
• Sound knowledge of project and delivery management practices.
• Proven ability to manage dependencies, impediments, risks and delivery commitments.
• Ability to navigate a large organization and interact effectively at different levels.
• Strong stakeholder management and facilitation skills.
• Ability to communicate impediments and risks in a transparent, structured and fact-based manner.
• Experience coordinating delivery involving several applications or teams.
• Experience working with distributed and/or external delivery partners.
• Has a positive and pragmatic attitude, with strong empathy and communication skills.
• Creates an environment of trust, transparency and constructive challenge.
• Listens before proposing solutions and helps the team solve problems autonomously.
• Is comfortable challenging both the squad and stakeholders when commitments, priorities or expectations are unclear.
• Is proactive rather than waiting for impediments to become critical.
• Communicates difficult delivery situations clearly and objectively.
• Encourages knowledge sharing and collaboration.
• Supports the development of both the team and individual team members.
• Uses feedback and data to drive continuous improvement.
• Promotes collaboration and autonomy rather than command-and-control.
• Asks questions before giving instructions and uses influence before authority.
• Is able to zoom out from day-to-day Sprint activities and understand broader delivery, dependency and organizational impacts.
• Remains structured and calm when dealing with ambiguity, competing priorities or complex dependencies.

Technical skills

• Strong understanding of the software development lifecycle.
• Understanding of distributed software development.
• Understanding of Agile software lifecycle management.
• Understanding of operational readiness, testing and production delivery.
• Understanding of automated testing and Continuous Integration / Continuous Delivery principles.
• Sufficient technical affinity to understand integration and architecture discussions and their potential delivery impact.
• Previous experience in a banking or financial-services environment.
• Experience working with transversal/platform squads providing capabilities to multiple consumers.
• Experience with complex application integrations, APIs or document/content-management environments.

Tools

• Experience with Agile delivery and reporting tools such as Rally and/or Jira.