SAP Technical Expert (Brussels)

ENTICO ICT; Sint-Agatha-Berchem; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

ENTICO ICT is looking for a Technical Expert in Brussels. This role focuses on the development of SAP CRM applications and requires at least 8 years of project experience. Key responsibilities include customizing SAP CRM, translating functional specifications, and ensuring system improvements. The ideal candidate has deep SAP CRM knowledge, experience in SAPUI5/Fiori, and is fluent in French or Dutch along with English. Strong analytical and communication skills are essential. Join us for a dynamic work environment that fosters innovation and collaboration.

Qualifications

• Minimum 8 years of project experience in SAP CRM module.
• Proficient in translating functional requirements to SAP technical implementations.
• Deep understanding of reusable code best practices.

Responsabilités

• Interface with different Legacy Applications via SAP CPI and SAP Idocs.
• Translate functional requirements into technical specifications.
• Customise SAP CRM and related applications.

Connaissances

SAP CRM module expertise

SAPUI5/Fiori development

ABAP Workbench

Fluent in French and/or Dutch + English

Outils

SAP CPI

ADT (Eclipse)

SAP data services

Description du poste

The purpose of the Technical Expert role in the Process & Functional Support function of CRM is to act as a key player in the development of the CRM applications and data related to SAP CRM solutions within NMBS.

Responsibilities

• Interfaces to and from different Legacy Applications via SAP CPI and SAP Idocs.
• Translate functional requirements into technical requirements and create technical specifications including architectural design in collaboration with functional analysts and other developers.
• Contribute to technical improvements and consolidation of the existing platform.
• Customise SAP CRM and related applications.
• Diagnose and analyze issues and changes, design solutions.
• End‑to‑end responsibility for delivering new developments, change requests and bug fixes.
• Act as a point of contact for the enterprise architect and maintain a good overview of the current architecture.

Qualifications (Conformity Criteria)

• Able to analyse functional requirements and translate these to SAP technical implementations.
• At least 8 years of project experience in SAP CRM module.
• Profound knowledge of the BSP components workbench, BOL/GENIL and CRM upgrade transactions.
• Minimum 5 years of experience in SAPUI5/Fiori development.
• Experience with ADT (Eclipse).
• Proven experience in SAP data services developments: web services, OData, and data exchange formats and protocols (SOAP, XML, JSON, REST).
• Deep understanding of best practices when writing reusable code.
• Experience with ABAP Workbench, ABAP OO, Workflow, IDOC, ALV Grid, ABAP WebDynpro.
• Fluent in French and/or Dutch + English.

Evaluation Criteria

1. Experience level and breadth: Demonstrated SAP technical skills with deep expertise in SAP CRM and SAP Fiori, including architecture design, custom enhancements, and enterprise‑grade deployments, showing career progression and depth.
2. Knowledge of SAP S/4 Hana: Familiarity with SAP S/4 Hana.
3. Understanding of CRM business processes: Strong grasp of CRM and related business processes, demonstrating alignment between technical design and CRM operational needs.
4. Leadership and team collaboration: Recognized as an enthusiastic team player with people management or coaching experience, fostering collaboration within multidisciplinary teams.
5. Analytical and problem‑solving ability: Strong analytical mindset, able to identify root causes, distinguish key issues, and provide quick, effective solutions.
6. Communication and stakeholder engagement: Demonstrates strong communication skills by proactively informing stakeholders, explaining technical topics clearly, and promoting effective system use.