Sales Support MEA - French

Wolf Oil; Hemiksem; Sur place; EUR 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

iPhone and mobile subscription

Hospitalization insurance

Meal vouchers

3 extra leave days

Résumé du poste

Wolf Oil located in Hemiksem is seeking a Sales Support Administrator to coordinate the full order-to-cash process. This role requires being the first contact for customers and managing inquiries related to sales.

The ideal candidate will possess a higher degree and have 1-5 years of experience in similar roles. Qualifications include strong communication skills, proficiency in French and English, and the ability to work well in teams, along with various benefits such as flexible working hours and meal vouchers.

Qualifications

• 1-5 years in an administrative, logistics, or sales support function preferred.
• Ability to build positive, productive relationships.
• Strong adaptability and ability to work in a structured team.

Responsabilités

• Coordinate the order-to-cash process and manage customer inquiries.
• Support commercial managers with administrative tasks.
• Collaborate with internal departments for logistics and supply chain.

Connaissances

Organizational skills

Communication skills

Service-oriented attitude

MS Office knowledge

French language proficiency

English language proficiency

Entrepreneurial mindset

Formation

Higher degree

Description du poste

Wolf Oil Corporation is a Belgium based an independent lubricants company. We specialize in bringing our customers tailored, technology-enhanced lubricants that make engines better, faster, greener and cleaner.

Job Description

As sales support administrator, you are responsible for the coordination of the full order to cash process. You are the first contact for the customers in your region for questions related to the order-to-cash process including after sales care.

Your responsibilities

You are the central contact for the customers/distributors in your region.

You manage the entire order-to-cash process, from order processing and follow-up with your different stakeholders (production, warehouse, marketing, supply chain, ..) to transport arrangement, billing and after-sales.

You work in tandem with and offer administrative support to the commercial managers of the region.

You are the pivot between the internal organization and the customer. You will regularly consult with or coordinate with various internal departments (logistics & supply chain, production, sales, marketing, etc.).

You work in close consultation with the supply chain department to follow up on the forecasts in order to prevent peaks in the production process.

Qualifications

Job requirements & skills :

• Higher degree & preferably 1-5 years in a similar administrative, logistics & sales support function
• Administratively strong, have a commercial, positive, driven and service-oriented attitude.
• Strong organizational skills, adaptability and the ability to work well in a structured team.
• Effective communication and interpersonal skills enable you to build positive, productive relationships within your network;
• Entrepreneurial mindset, are hands‑on and know how to set your priorities. You also work independently and are solution oriented.
• Native French speakingandfluent in English. Any other language, especially Arabic,is an asset
• Good knowledge of MS Office applications

Additional Information

• a varied and challenging role within a dynamic company (in Hemiksem), with ambitious projects on the horizon;
• a family atmosphere with a diverse and international team of almost 300specialists;
• an organization where there is room for initiative and creativity,a culture known for collaboration & collegiality;
• we offer you flexible working hours and the opportunity to partially work from home;
• a solid training and support with personal development at the core;
• a competitive remuneration package supplemented with various extra‑legal benefits (iPhone & mobile subscription, hospitalization insurance, outpatient care insurance, group insurance, meal vouchers, 3 extra leave days,benefit card Ekivita, bicycle leasing, ..).

Job Location