Sales Representative Ghana

Brussels Airlines SA; Diegem; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Travel discounts

Diverse, international team

Training and development

Job summary

Brussels Airlines is seeking a Cargo Sales Representative based in Ghana to drive freight sales for scheduled Brussels Airlines flights from Togo, manage bookings, and prepare quotations.

You will work with Lufthansa Cargo Sales and Handling, report to the Head of Sales, and develop new business while retaining existing customers, promoting eServices and capacity management.

Qualifications

• Bachelor or technical college degree in Business Administration, Engineering or related field.
• At least 2–3 years of relevant professional experience.
• Advanced IT knowledge: MS Word, Excel, PowerPoint and Outlook.
• Customer centricity and ability to work independently.
• Experience in international contexts with remote management.
• Excellent communication and negotiation skills; fluent English.

Responsibilities

• Achieves sales targets for assigned accounts.
• Creates rate offers for transportation with/without guarantee.
• Enters into transportation agreements with customers.
• Identifies and manages opportunities for profitable long-term business.
• Acquires new freight customers and explores new cargo opportunities.
• Maintains customer data and logs sales activities in CRM.
• Promotes eChannel and eAWB usage; supports Lufthansa Cargo systems.

Skills

Customer centricity

Independent worker

International context

Strong negotiation

Excellent communication

Education

Bachelor or technical college degree in Business Administration, Engineering, Information Systems, or related field

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

About us

At Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium’s home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 17 across Sub-Saharan Africa.

As proud ambassadors of Belgium, we bring the world to Belgium and the best of Belgium to the world: from collaborations with Michelin-starred Belgian chefs to our Belgian Icon aircraft adorned with national legends, we celebrate creativity and the amazing things our country has to offer.

Ourcompanycultureis warm and inclusive. By focusing on wellbeing & flexibility, we createan empowering environment that gives our more than 3500 people wings. Ranked number 4 in 2025 in Randstad’s Employer Brand charts, we are driven by passion, ownership, team spirit, excellence and respect: values that make the difference every day for our company, for our guests and for each other.

Who are we looking for?

We are looking for a Cargo Sales Representative based in Ghana (Africa),who will be responsible for selling the freight capacity of the scheduled Brussels Airlines flights operating from Togo. As part of the job, s(he) will make quotations and manage cargo bookings and allocations. The Cargo Sales Representative furthermore oversees opportunity management, prepares sales visits in coordination with the Lufthansa Cargo Sales and Handling Manager. The Cargo Sales Representative hunts for new business and works on retaining existing customers as well, while promotes the LCAG eServices continuously.

The Cargo Sales Representative will report functionally to the Lufthansa Cargo Head of Sales & Handling, and disciplinary to the Cargo Manager of Brussels Airlines.

Within the operational targets set by the Head of Cargo Sales & Handling (F/GC) the Cargo Sales Representative performs the following duties:

• Achieves sales budget targets for assigned accounts
• Creates rate offers, with and without guarantee of transportation
• Enters into transportation agreements with customers
• Identifies and manages opportunities with existing customers with the goal to negotiate new profitable business focused on long-term or regular business
• Acquires new freight customers and searches for new cargo business with the help of various sales tools and external sources of information
• Performs market and single customer analysis and develops targets and action plans using customer relationship information and internal reports
• Organizes and performs sales visits including presentations to customers with the aim to market the cargo product and service portfolio
• Organizes customer events for freight customers
• Maintains customer data and captures sales activities in the CRM tool
• Actively pushes the eChannel usage and promotes eAWB
• Manages capacity agreements in co-operation with Cargo Revenue Management
• (Re-)Negotiates special rate agreements as per Sales Rule Book considering market developments and customer’s performance
• Develops and sells customer oriented logistic solutions
• Shares information about activities, offers, strengths and weaknesses of customers with the commercial cargo management
• Actively supports the local Customer Segmentation process
• Processes customer requests, creates and requests cargo bookings
• Prepares loadability and profitability check before offering a rate
• Actively promotesLufthansa Cargo’s e-solutions
• Acts as touch point for claims and complaints towards the customer and forwards the requests to the respective

Your profile

At Brussels Airlines, we believe in making people grow. Therefore, we are not looking for white ravens: we are looking for people that match with our company’s goals and culture, and that can elevate us to even higher heights.

• Bachelor or technical college degree, ideally in Business Administration, Engineering, Information Systems or a related field – or comparable work experience
• At least 2-3 years of relevant professional experience
• Advanced IT knowledge, preferably including MS Word, Excel, PowerPoint and Outlook
• Customer Centricity
• Work independently
• Used to working in international contexts with remote management
• Excellent communication skills, as well as strong negotiation skills and assertiveness, are required
• Excellent knowledge of English is a must

What’s in it for you?

• Never a dull day: a challenging job in aviation, where entrepreneurship, collegiality and a hands‑on spirit are at the heart of our approach
• Awesome colleagues: a talented, international team fully dedicated to soaring to new heights together in an empowering environment. Experience the combination of the freedom to make the role your own and excellent teamwork
• Continuous personal and professional development: enjoy broad training possibilities in both the becademy as in the Lufthansa Group network. Seize the opportunity to experience a colleague's job. Or take advantage of Lufthansa Group’s international career opportunities
• Travel discounts: you and your family can explore the world at very attractive flight and hotel rates. And even for your friends you can fix special deals
• A people-oriented environment with more than 3500 colleagues and more than 60 nationalities. At Brussels Airlines, there is room for everyone – but not for discrimination. Diversity and inclusion are celebrated, and we do everything to create a company culture that feels like coming home
• And of course, we offer an attractive salary, in line with your experience and competences