Sales Coordinator

hotelco51; Brussel Hoofdstad; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

hotelco51 is seeking a Sales Coordinator in Brussels who will serve as the key contact between customers and hotels. This role involves managing sales leads, preparing contracts, and nurturing client relationships.

The ideal candidate will be detail-oriented, self-motivated, and proficient in English and French. With a supportive sales culture, you will have opportunities for training and progression within the hotel industry.

Qualifications

• Proficient in both English and French for business communication.
• Strong ability to manage data accurately.
• Creative and innovative in driving results.

Responsabilités

• Evaluate and respond to sales leads and arrange appointments.
• Prepare contracts to close sales transactions.
• Participate in sales projects and execute activities supporting hotels.

Connaissances

Detail-oriented

Self-motivated

Communication skills

Organisational skills

Proficiency in Microsoft Office

Formation

High School diploma or equivalent

2 years of experience in hotels (Sales and Marketing, Group Reservations)

Description du poste

Job Overview

Sales Coordinator is a confident individual who is part of the Cluster Sales team and serves as the key contact between customers and hotels.

Responsibilities

• Evaluate, qualify, and respond to sales leads; arrange appointments for the Multi-Property Sales Manager covering Moxy Brussels and Courtyard by Marriott Brussels EU.
• Prepare and finalise contracts to close sales transactions.
• Participate in sales projects and execute activities that support the commercial direction of the hotels.
• Create sales presentations, injecting personality and the company’s disruptive sales culture.
• Join sales calls to engage with prospective and current clients.
• Provide sales program/event coordination, reporting support, and general administrative support as needed.
• Maintain a portfolio of telesales accounts and nurture client relationships.
• Research and identify new leads.
• Provide support for the Group reservations team, if needed.
• Use the company CRM, SFA Web, and Opera to manage leads and track performance.
• Collaborate with Marketing to align messaging and promotional efforts.
• Represent the hotels at local networking events, trade shows, and client meetings as required.
• Establish and maintain complete and up-to-date lead response information.
• Generate and organise sales reports using multiple data systems.
• Track and report on KPIs such as lead conversion rates, revenue contribution, and client engagement.

Qualifications

• Detail-oriented and accurate in all tasks, especially in data management.
• Self-motivated with the ability to work independently.
• Positive, entrepreneurial, and open-minded approach to challenges.
• Creative and innovative in improving processes and driving results.
• Trusted by others through consistent authenticity and ethical standards.
• Maintains confidentiality of proprietary materials and information.
• Excellent communication and interpersonal skills.
• Proficient at Microsoft Office, especially Excel, Word, PowerPoint, and Outlook.
• Strong organisational and time management skills.
• Comfortable working in a fast‑paced, dynamic environment.

Language

• Business‑level proficiency in English and French.

Future Career Progression

• This role provides an ideal path to progress into a proactive sales position within a forward‑facing, ambitious company.
• Ongoing training and development through Marriott programmes and 1:1 coaching with your line manager.
• A fully supportive sales culture with high‑level talent to learn from.
• Exposure to regional and international sales strategies.

Education and Professional Certification

• High School diploma or equivalent required.
• Preferred: minimum 2 years’ experience in hotels (Sales and Marketing, Group Reservations, Guest Services, or Front Desk).
• Experience in select‑service or lifestyle hotel brands is a plus.
• Previous experience in a multi‑property or cluster sales role is advantageous.