Sales Business Analyst

Michael Page International (Belgium); Ternat; Sur place; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Fringe benefits

Résumé du poste

Michael Page International (Belgium) seeks a Sales Business Analyst to act as the analytical backbone of the sales team. You will work closely with the Sales Manager, field sales, and call center to ensure data, pricing, customer structures and quotations are accurate.

You will maintain pricing and product data in ERP, develop dashboards, support CRM, and prepare optimized quotations while translating customer needs into proposals.

Qualifications

• Bachelor's degree in Business Management, Commercial Sciences, Computer Science, or equivalent.
• Relevant experience is an asset but not required.
• Affinity with food, fresh produce, or FMCG is a plus.

Responsabilités

• Prepare customer-focused reports (sales volumes and revenue in €).
• Conduct pricing analyses and monitor margins by customer and product category.
• Analyze promotions and their impact on volumes and margins.
• Investigate returnable packaging balances.
• Create dashboards and reports for internal reporting purposes.
• Support CRM and ERP data accuracy and updates.
• Prepare and optimize quotations with management.

Connaissances

Excel

Power BI

CRM

Data analysis

Communication

Formation

Bachelor's degree in Business/Commerce/CS

Outils

ERP systems

Pivot Tables

VLOOKUP/INDEX-MATCH

Macros

Power Query

Description du poste

• A key role with broad responsibilities in a growing family-owned company
• A competitive salary package complemented by attractive fringe benefits

About Our Client

Our client is active in the retail sector.

Job Description

As a Sales Business Analyst, you are the analytical and administrative backbone of the sales team. You work closely with the Sales Manager, the field sales team, and the call center to ensure that data, pricing, customer structures, and quotations are always accurate and up to date.

Analysis & Reporting

• Prepare customer-focused reports (sales volumes and revenue in €)
• Conduct pricing analyses and monitor margins by customer and product category
• Analyze promotional campaigns, including their impact on volumes, margins, and customer behavior
• Investigate and reconcile returnable packaging balances
• Perform ad hoc analyses to support commercial decision-making

Master Data & ERP

• Maintain and monitor pricing, products, and assortments within the ERP system
• Ensure the setup and quality of customer structures
• Identify and correct data errors and inconsistencies

Quotations & Sales Support

• Prepare and optimize quotations in collaboration with management
• Analyze customer needs and translate them into appropriate proposals
• Efficiently handle administrative requests from the field sales team
• Create dashboards and reports for internal reporting purposes

CRM & Customer Contact

• Support the development and management of the CRM environment
• Ensure customer data in both CRM and ERP systems remains accurate and up to date

The Successful Applicant

• Bachelor's degree in Business Management, Commercial Sciences, Computer Science, or equivalent
• Initial relevant experience (internship or professional experience) is an asset but not required
• Affinity with the food, fresh produce, or FMCG sector is a plus

Technical Skills

• Strong Excel skills, including Pivot Tables, VLOOKUP/INDEX-MATCH, and macros
• Comfortable working with large datasets and ERP systems
• Knowledge of CRM systems or the ability to learn them quickly
• Experience with Power BI and/or Power Query is an added advantage
• Active interest in AI tools (Copilot, ChatGPT, Claude, etc.)

Personal Competencies

• Strong analytical mindset with the ability to identify the drivers behind the numbers
• Strong communication skills, able to translate complex information into clear insights for colleagues and customers
• Fluent in Dutch and French, both spoken and written

What's on Offer

• A key role with broad responsibilities in a growing family-owned company
• Direct collaboration with the Sales Manager, field sales team, and senior management
• Room for initiative, particularly in AI, CRM, and process automation projects
• A competitive salary package complemented by attractive fringe benefits