Sales Associate - OMEGA - Parttime

OMEGA SA; Brussel; Sur place; EUR 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Hospital insurance

Meal vouchers

Ecocheques

Training opportunities

Uniforms

Résumé du poste

OMEGA in Brussels seeks a motivated Sales Associate to deliver luxury service at our boutique. You will welcome customers, advise on our world of watches, and provide a complete, memorable experience across in-store, email, and phone channels.

Join a dynamic luxury brand within the Swatch Group, with training, uniforms, and a strong development path in an international environment.

Qualifications

• Commercial and customer-oriented: you place the customer at the center to respond effectively to needs.
• Team spirit and versatility with a proactive attitude.
• Knowledge of the luxury sector; experience as a sales consultant is valuable.
• Excellent communication with customers and colleagues; ability to network.
• Familiarity with CRM and inventory processes for store follow-up.

Responsabilités

• Customer advice: welcome and inform customers about products and services, delivering a memorable experience.
• Sales development: achieve and exceed sales targets using training and product knowledge.
• Maintain ongoing product training on features.
• Maintain an inspiring store environment and optimal customer experience.
• Needs analysis and loyalty: document customer needs for short and long-term engagement.
• Store presentation: ensure clean, premium appearance per brand standards.
• Administrative follow-up: CRM and inventory management, product integration.

Connaissances

Customer focus

Team spirit

Luxury sector knowledge

Communication skills

CRM

Outils

CRM

Description du poste

The Company

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütz Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütz, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

The Company

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütz Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütz, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

About OMEGA

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation.

Role overvieuw

For our boutique in Brussels, OMEGA is looking for a motivated Sale Associate (H/F/X) to strengthen its team.

Join a dynamic brand embodying the values of excellence and tradition, within an international group.

Pursuing your career in luxury watchmaking means benefiting from technical and personal training, designed to help you develop and strengthen your ability to offer excellent service to our customers.

Your Responsibilities

• Customer advice: As a Sales Associate (M/F/X), you will welcome and inform customers about our world and our various products and services, offering a complete and memorable experience. You will provide exceptional customer service at every opportunity, whether by mail, telephone or in person in the store. You are a true chameleon, adapting easily to each customer’s culture and customs
• Sales development: Achieve and exceed sales targets by leveraging your training and product knowledge
• You ensure continuous training in new products and their specific features
• Maintain an inspiring store environment that encourages purchases, and aim for an optimal customer experience
• Customer needs analysis and loyalty: You identify the needs of each customer and draw up a file to better meet their expectations, both in the short and long term
• Store enhancement: You contribute to the commercial attractiveness of the boutique in a luxury universe by ensuring the interior and exterior cleanliness of the premises. You ensure impeccable presentation of yourself and your products, in line with brand standards
• Administrative follow-up: You are responsible for administrative follow-up, including day-to-day CRM and inventory management, as well as product integration

Our offer:

We are offering you the opportunity to join OMEGA, where you will benefit from:

• A full-time, permanent contract (38.5 hours) offering stability and daily challenges
• An attractive package including attractive extra-legal benefits:
  • Hospital insurance
  • Meal vouchers
  • Ecocheques
• Opportunities to develop within an international company and a world-renowned group, The Swatch Group
• Training related to your function and your professional and personal development
• Elegant brand uniforms, for a flawless look in all circumstances

Profile

• Commercial and customer-oriented: As a Sales Associate (M/F/X), you are sales-oriented and always place the customer at the center of your priorities, in order to respond effectively to their needs and build a lasting business relationship
• Team spirit and versatility: You thrive in a team, take initiative and demonstrate a versatile attitude
• Knowledge of the luxury sector: Previous experience as a sales consultant/salesperson, knowledge of watchmaking or another luxury sector are valuable assets
• Communication skills: You communicate easily with customers and colleagues. Being present at events appeals to you and will enable you to develop your network of new customers

Languages

• You are bilingual French-English or Dutch-English. Knowledge of the second national language or any other language is a serious advantage

Job Location

Boulevard de Waterloo 58, 1000 Bruxelles, Belgium (Brussels)

Company Address

The Swatch Group (Belgium) SA The Bridge Chaussée de Mons 1424 BE-1070 Brussels Belgium