Sales Associate - OMEGA

The SWATCH Group; Anderlecht, Brussel; Sur place; EUR 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Hospital insurance

Meal vouchers

Ecocheques

Brand uniforms

Résumé du poste

Omega boutique in Brussels seeks a motivated Sales Associate to join its team, delivering exceptional service and product guidance within a luxury environment. You will help create a memorable shopper experience in-store and contribute to the store's premium brand standards.

The role emphasizes sales development, ongoing product training, CRM and inventory tasks, and maintaining an immaculate store presentation in line with brand guidelines.

Qualifications

• Experience in luxury retail preferred.
• Fluent English; French a plus.

Responsabilités

• Customer advice: welcome and inform customers about products and services, delivering a memorable experience.
• Sales development: achieve and exceed sales targets using product knowledge.
• Product training: ensure continuous training on new products and features.
• Store presentation: maintain an inspiring store environment and impeccable presentation of surroundings.
• CRM & inventory: manage day-to-day CRM and inventory tasks.

Connaissances

Customer service

Sales

CRM

Inventory management

Adaptability

Outils

POS systems

Description du poste

Role overvieuw

For our boutique in Brussels, OMEGA is looking for a motivatedSale Associate(H/F/X) to strengthen its team.

Join a dynamic brand embodying the values of excellence and tradition, within an international group.

Pursuing your career in luxury watchmaking means benefiting from technical and personal training, designed to help you develop and strengthen your ability to offer excellent service to our customers.

Your responsibilities

• Customer advice: As a Sales Associate (M/F/X), you will welcome and inform customers about our world and our various products and services, offering a complete and memorable experience. You will provide exceptional customer service at every opportunity, whether by mail, telephone or in person in the store. You are a true chameleon, adapting easily to each customer's culture and customs.
• Sales development: Achieve and exceed sales targets by leveraging your training and product knowledge.
• You ensure continuous training in new products and their specific features.
• Maintain an inspiring store environment that encourages purchases, and aim for an optimal customer experience.
• Customer needs analysis and loyalty: You identify the needs of each customer and draw up a file to better meet their expectations, both in the short and long term.
• Store enhancement: You contribute to the commercial attractiveness of the boutique in a luxury universe by ensuring the interior and exterior cleanliness of the premises. You ensure impeccable presentation of yourself and your products, in line with brand standards.
• Administrative follow-up: You are responsible for administrative follow-up, including day-to-day CRM and inventory management, as well as product integration.

Our offer:

We are offering you the opportunity to join OMEGA, where you will benefit from:

• A full-time, permanent contract (38.5 hours) offering stability and daily challenges.
• An attractive package including attractive extra-legal benefits:
• Hospital insurance
• Meal vouchers
• Ecocheques
• Opportunities to develop within an international company and a world-renowned group, The Swatch Group.
• Training related to your function and your professional and personal development.
• Elegant brand uniforms, for a flawless look in all circumstances.