Sales Advisor 24h - Temporary Contract (1 year) h/f/x

ARKET; Antwerpen; Sur place; EUR 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Staff discount 25%

HIP incentive program

Meal vouchers

Public transport subsidy

13th month bonus

Holiday pay

Clothing allowance

Résumé du poste

ARKET in Antwerp is seeking a Sales Advisor to greet customers and deliver high-level service on the shop floor. You will assist at the cash desk, help with fitting rooms, and support deliveries and stock replenishment with a collaborative spirit.

You'll embody the brand's warmth and style, with flexible hours including evenings and weekends. Prior retail experience is nice but not mandatory; Dutch and English language skills are required to connect with our diverse customer base in Belgium.

Qualifications

• Customer-focused: you enjoy engaging with people and delivering excellent service.
• Adaptable and flexible: adapt to changing priorities and customer requests.
• Action-oriented: proactive and driven to take initiative and get things done with quality.
• Strong communicator: clear, active listening to understand others.
• Eager to learn: open to feedback and growth opportunities.
• Brand enthusiast: passion for our brand and collection.

Responsabilités

• Greet customers and provide high-level service at every touchpoint.
• Assist at the cash desk, fitting rooms, and shop floor merchandising.
• Process deliveries and replenish stock; merchandise latest garments.
• Collaborate with team to create welcoming experiences for customers.

Connaissances

Customer service

Communication

Flexibility

Initiative

Brand enthusiasm

Dutch language

English language

Teamwork

Description du poste

ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
• Dutch and English language skills.

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends, materials, sizing etc

Informations supplémentaires

• This is a part-time position with a contract of 24 hours a week.
• Closing Date: 18/10/2026

Benefits:

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

In addition to this, BELGIUM-based colleagues also receive:

• A personal discount of 25% on all H&M Group brands,
• A clothing allowance
• 13th month bonus
• Holiday pays
• HIP (retirement bonus) program.
• The possibility of taking meal vouchers
• 70% of public transport is covered
• Benefits at work