Sales Advisor 24h - Temporary Contract (1 year) h/f/x

Hmgroup; Antwerpen; On-site; EUR 17,000 - 21,000; Part time

Benefits offered by this job

25% staff discount

HIP incentive program

Clothing allowance

13th month bonus

Holiday pays

Meal vouchers

70% public transport covered

Job summary

H&M Group Belgium in Antwerp is seeking a friendly Sales Advisor to greet customers and embody the heart of our brand. You will provide high-level service from conversations to cash desk, fitting rooms, and on the shop floor, helping to enhance the shopping experience.

Your duties include processing deliveries, replenishing stock and merchandising the latest garments. You’ll create welcoming experiences, guide customers through their journey with warmth, and collaborate with your team to deliver

Qualifications

• Retail experience is a plus, but not mandatory.
• Strong customer-focused approach with genuine service.
• Willing to work evenings and weekends, 24 hours per week.

Responsibilities

• Greet customers and provide high-level service on the shop floor.
• Assist at cash desk, fitting rooms and merchandizing on the shop floor.
• Process deliveries, replenish stock and merchandise the latest garments.
• Create welcoming experiences and guide customers through their journey with warmth.

Skills

Customer service

Brand enthusiasm

Communication

Team collaboration

Dutch language

English language

Adaptability

Scheduling flexibility

Proactive service

Job description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience.

Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.

Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.

Action-oriented: Proactive and driven to take initiative and get things done with quality.

Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.

Eager to learn: Open to feedback and always looking for opportunities to grow and develop.

Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.

Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Dutch and English language skills.

Preferable but not mandatory

Understanding of store operations & customer service skills from previous retail experience

Confident in offering customers advice on fashion trends, materials, sizing etc

This is a part-time position with a contract of 24 hours a week .

Closing Date: 18/10/2026

Benefits:

We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you'll enjoy a 25% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here .

In addition to this, BELGIUM-based colleagues also receive:

• A personal discount of 25% on all H&M Group brands,
• A clothing allowance
• 13th month bonus
• Holiday pays
• HIP (retirement bonus) program.

The possibility of taking meal vouchers

70% of public transport is covered

Benefits at work