Sales Advisor 18h - Temporary Contract (1 year) m/f/x

Stories; Antwerpen; Hybrid; EUR 18,000 - 22,000; Part time

Benefits offered by this job

25% staff discount across all H&M 

HIP (incentive) program

Clothing allowance

13th month bonus

Holiday pays

Meal vouchers

Public transport 70% covered

Benefits at work

Training

Job summary

& OTHER STORIES is seeking a Sales Advisor for 18 hours per week on a temporary 1-year contract in Belgium. You will greet customers, assist at the cash desk and on the shop floor, ensuring a welcoming shopping experience.

You’ll process deliveries, replenish stock, and merchandise the latest garments. Fluency in Dutch and English, plus a passion for fashion, are essential. This role requires flexibility to work evenings and weekends and a friendly, proactive attitude.

Qualifications

• Customer-focused and friendly approach in-store.
• Able to adapt to changing priorities and guest needs.
• Excellent communication and active listening.
• Eager to learn about products and trends.
• Brand enthusiast with passion for the collection.
• Willing to work varied hours, including evenings and weekends.
• Dutch and English language skills required.

Responsibilities

• Greet customers and provide high-level service.
• Assist at the cash desk, fitting rooms and on the shop floor.
• Process deliveries and replenish stock.
• Merchandise garments and maintain attractive display.
• Collaborate with your team to create welcoming experiences.

Skills

Dutch language

English language

Customer service

Communication

Adaptability

Team player

Job description

Sales Advisor 18h - Temporary Contract (1 year) m/f/x

• Part-time

Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look.

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through your journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
• Dutch and Englishlanguage skills

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends, materials, sizing etc

• This is apart-time position with a contract of 18 hours a week.
• Closing Date: 22/11/2026

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here .

In addition to this, BELGIUM-based colleagues also receive:

• A personal discount of 25% on all H&M Group brands,
• A clothing allowance
• 13th month bonus
• Holiday pays
• HIP (retirement bonus) program.
• The possibility of taking meal vouchers
• 70% of public transport is covered
• Benefits at work
• Training