Restaurant Manager

Umamido; West-Vlaanderen; Sur place; EUR 42 000 - 48 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits package

Résumé du poste

Umamido is seeking a restaurant leader to oversee daily operations, guest experience, and team management at our Belgium location. You will ensure high service standards, maintain brand procedures (HACCP, SOPs), and drive revenue while controlling costs. A permanent contract and competitive salary are offered.

Join a growing fast-casual concept focused on delivering memorable ramen experiences. The role requires hands-on leadership, strong communication, and the ability to coach a diverse team

Qualifications

• Experience leading a hospitality team
• Strong focus on guest experience and service quality
• Ability to plan daily tasks and manage costs

Responsabilités

• Lead a restaurant team with structure and planning
• Ensure warm, genuine service and brand standards
• Oversee hygiene, safety, and SOP compliance
• Manage revenue, labor, food costs, and waste
• Report to District Manager and maintain accurate records

Connaissances

Leadership

Hospitality

Operations

Team coaching

Description du poste

WHO WE ARE:

At Umamido (meaning "The Way of the Savoury") it is all about getting the most delicious flavours out of simple ingredients. We are crafting and serving honest ramen. Its honest, because we are passionate about our ingredients and flavours, about our customers … and we're sure as hell passionate about ramen. We are only using ingredients of the best quality - mostly homemade and if not, sourced from the best suppliers (locally and globally). Our honest ramens are a love letter to Japan, and to our customers.

So, who are we? We are food lovers driven to share our passion for Japan, its culture, and its food. We are food lovers driven to nourish our customers with flavoursome and rich dishes and with genuine kindness and attention (our famous omotenashi spirit )

WHAT ARE YOUR DUTIES:

• Hospitality & Guest Experience: Ensure warm, genuine, and consistent service; maintain cleanliness and brand standards; handle feedback constructively.
• Team Leadership: Build , coach, and empower a confident, independent team; provide feedback and recognition; address underperformance immediately.
• Operations & Compliance: Plan and delegate daily tasks; follow hygiene, safety, and brand procedures (HACCP, SOPs, recipes); anticipate issues and implement sustainable solutions.
• Business Performance: Manage revenue, labor, food cost, waste, and audits; review performance weekly and take corrective action.
• Communication & Reporting: Report to the District Manager; escape unresolved issues; keep systems and reports accurate.

WHAT WE EXPECT FROM YOU:

• Lead independently with structure, planning ahead rather than reacting.
• Take full ownership of results; solve problems and drive improvement.
• Model hospitality and product quality in both mindset and actions.
• Communicate proactively and guide your team calmly under pressure.
• Uphold company standards, stay current with procedures, and ensure the restaurant runs efficiently.

Key Performance Areas (KPIs):

• Guest satisfaction & reviews
• Store profitability (revenue, labor, food cost, waste)
• Team performance & operational excellence
• 5 days/week on site (38hours/week)
• Language skills: English and/or Dutch/French (Depends on Region)

WHAT WE OFFER YOU:

• A motivating and diverse job in a growing and innovative 'fastcasual' chain
• A transparent and friendly work culture where you can be yourself and where work is fun
• Impact: through your dedication and your personality, you have a direct impact on the unforgettable experience of our customers. Thus, you actively contribute to the reputation of Umamido!
• Possibility to develop oneself
• Possibility of training: from your start, but also throughout your career at Umamido
• A permanent employee contract with an attractive salary and comprehensive benefits package