Remote Senior Customer Success Architect - Kubernetes

Cisco; Brussel; À distance; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Isovalent, now part of Cisco, is seeking a Customer Success Architect to lead technical guidance for Cilium Enterprise and cloud-native deployments. This remote role spans across the EMEA region, engaging with customers to design, implement, and scale production rollouts.

You will build deep relationships with customer stakeholders, conduct workshops, and collaborate with engineering and support teams to unblock issues and deliver value across Cisco Isovalent technologies.

Qualifications

• 4+ years of experience in advanced Kubernetes architectural components.
• 3+ years leading or guiding customers to adopt Kubernetes and cloud-native technologies at scale.
• Proven experience with at least one major cloud provider (AWS, Azure, or GCP).
• Demonstrated ability in networking knowledge, including Kubernetes networking.

Responsabilités

• Help our customers be successful with Cilium Enterprise.
• Engage with assigned customer accounts to accelerate their value realization by designing, implementing and guiding production rollouts.
• Build deep technical relationships with key customer stakeholders and be a trusted advisor.
• Conduct workshops for customers on our existing and new product capabilities.
• Bring your customer's domain knowledge to collaborate with engineering and support teams to unblock customer issues.
• Help create workshops, training material, reference architectures, product documentations and any relevant artifact that would help us provide additional value to our customers, deepen their understanding of our technology and run the most reliably in production.
• Be continuously passionate about technology, an expert opinion and prior experience with Open Source Software (OSS), Kubernetes and cloud providers to build enterprise grade, scaled solutions solving networking, security, and observability needs for cloud native infrastructure.
• Hunger to learn leading technology and collaborate with world class technical talent

Connaissances

Kubernetes architecture

Cloud adoption leadership

Cloud providers experience

Networking knowledge

Outils

Cisco ACI

Description du poste

Isovalent, now part of Cisco, is seeking a Customer Success Architect to lead technical guidance for Cilium Enterprise and cloud-native deployments. This remote role spans across the EMEA region, engaging with customers to design, implement, and scale production rollouts.

You will build deep relationships with customer stakeholders, conduct workshops, and collaborate with engineering and support teams to unblock issues and deliver value across Cisco Isovalent technologies.