Remote Customer Care & Product Master Data Specialist

Vandemoortele; Oost-Vlaanderen; Sur place; EUR 38 000 - 47 000; Plein temps

Avantages offerts par ce poste

Bike lease

Company restaurant

Remote work

Well-being initiatives

Résumé du poste

Vandemoortele seeks a Customer Care Agent Product Master Data for the retail channel to ensure clear communication of product specifications to customers and to implement agreements across care, logistics, master data, production and marketing. You will also support different business lines and act as a back-up for colleagues, leveraging strong Excel skills and a pragmatic mindset.

You will coordinate information between customers and internal teams, maintain master data, process invoices and

Qualifications

• Bachelor’s degree in economics, business management or office management preferred.
• Strong communication and teamwork skills required.
• Organized with good time management and attention to detail.

Responsabilités

• Communicate product specifications clearly to customers and ensure understanding of our offering.
• Coordinate product information between customers and internal stakeholders and follow up timely.
• Maintain product master data across platforms and ensure secure information exchange.
• Support cross-functional teams and back-up colleagues as needed.

Connaissances

Strong communicator

Service-minded

Team player

Well organized

Time management

Detail-oriented

Flexible

Eager to learn

Result oriented

Independent work

MS Excel

SAP

Formation

Bachelor’s degree

Outils

MS Excel

SAP

Description du poste

Vandemoortele seeks a Customer Care Agent Product Master Data for the retail channel to ensure clear communication of product specifications to customers and to implement agreements across care, logistics, master data, production and marketing. You will also support different business lines and act as a back-up for colleagues, leveraging strong Excel skills and a pragmatic mindset.

You will coordinate information between customers and internal teams, maintain master data, process invoices and