Receptionist Day and Night

Radisson Hotel Group; Elsene; Sur place; EUR 22 000 - 28 000; Plein temps

Résumé du poste

A global hotel group is seeking a Receptionist in Brussels. You'll be integral in providing an exceptional guest experience, showcasing flexibility and problem-solving skills. This role offers numerous growth opportunities and involves creating memorable moments for guests while working in a dynamic team environment.

Prestations

Special rates for team members and families

Wide range of development offers

Complimentary meal on duty

Qualifications

• Experience in a similar position is beneficial but not essential.
• Ability to work as part of a team to ensure guest satisfaction.

Responsabilités

• Provide a warm welcome and smile for guests.
• Ensure the guest experience is delivered to the highest level.
• Proactively work to ensure guest satisfaction.

Connaissances

Flexibility

Positive attitude

Creative problem-solver

Strong verbal communication

Description du poste

Overview

Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Receptionist Role

We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That\u2019s a promise!

What We Offer Our Receptionist

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Growth and development opportunities within the Radisson Hotel Group
• Complimentary meal on duty in the staff canteen

The Receptionist Role

Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.

• Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Receptionist

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!

Welcome to the Radisson Red, Brussels, a new hotel philosophy that connects with an ageless millennial mindset through at, music and fashion. Gone are stuffy hotels and rigid rules. We’ve taken care of the essentials, and showcase the best local flavors in the OUIBar +KTCHN; so that our guests can focus on creating a better trip. Our unique model means our guests are in control. From keyless entry, to requesting extra pillows. Guests can use our app to get what they need AND what they want. We offer three different rooms types for our guests and for those looking to brainstorm, share ideas an innovate, our Events & Games studios include 3 bright meeting rooms.

Skills

Skills: Fast-Paced Experience