Quality Manager

Manufacture Belge de Chocolats; Brussel; Sur place; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Hospitalization insurance

Luncheon vouchers

Eco-cheque

Company car or transport reimbursement

32 days holiday

Bicycle parking

Unlimited chocolate consumption

Résumé du poste

Manufacture Belge de Chocolats (MBC) in Brussels seeks a Quality Manager to oversee quality control, QA/QC programs and safety across site operations. You will promote continuous improvement, protect people and assets, and ensure product integrity while meeting regulatory requirements.

You will lead a team, drive root-cause analysis, manage non-conformities and support HACCP, GMP and FSSC 22000 certification, with a strong focus on food safety and sustainability.

Qualifications

• Master’s degree in food science, food engineering, quality management or equivalent.
• 10+ years of experience in the food industry or a highly regulated manufacturing environment.
• Proven experience leading and developing teams.
• Strong knowledge of HACCP, GMP, quality systems, regulatory compliance.

Responsabilités

• Oversee quality control activities across the production site, ensuring top quality and food safety.
• Lead QA and QC programs, manage non-conformities, root cause analyses and corrective actions.
• Ensure HACCP, GMP and certification schemes (e.g., FSSC 22000) are implemented and maintained.
• Monitor regulatory developments and ensure ongoing compliance with food safety and quality laws.
• Promote a proactive safety culture and manage health & safety initiatives and environmental performance.

Connaissances

Team leadership

Project management

Communication skills

Multilingual (French/English/Dutch)

Formation

Master’s degree in food science / food engineering / quality management

Description du poste

Would you like to boost your career in the world of chocolate?

Our new opportunity could be just what you are looking for!

We are "Manufacture Belge de Chocolats (MBC)" and we develop tasty, innovative & high-quality chocolatesin the heart of Brussels.

We are proud to produce for the Godiva brand, but we are also expanding into the Private Label market.

Do you want to join a human-sized company with an international outlook and help spread our excellent chocolates around the world?

Do not look any further!

Your future role

As Quality Manager, you will ensure the highest standards of quality, safety and environmental responsibility across all operations by promoting continuous improvement, preventing risks, protecting people and assets and fostering a culture of excellence and accountability in order to safeguard people, ensure product integrity and minimize environmental impact while enabling sustainable business performance in compliance with applicable standards and regulations.

Quality Control:

• You will oversee quality control activities across the production site, ensuring the highest standards of product quality and food safety.
• You will drive the effective management of non-conformities, root cause analyses, and corrective actions to continuously improve performance.
• You will support HACCP activities and ensure risks are proactively identified and mitigated throughout the manufacturing process.
• You will analyse quality trends, production deviations, and customer complaints to identify improvement opportunities and strengthen product consistency.

Quality Assurance:

• You will lead the site's food safety and quality management systems, ensuring compliance with regulatory requirements and industry standards.
• You will ensure the effective implementation of HACCP, GMP, and certification schemes such as FSSC 22000.
• You will oversee supplier qualifications and raw material approval processes to guarantee product integrity and compliance.
• You will monitor regulatory developments and ensure ongoing compliance with food safety, packaging, and quality legislation.

Health & Safety:

• You will foster a proactive safety culture that protects the wellbeing of employees and promotes safe behaviours across the site.
• You will ensure workplace risks are identified, assessed, and effectively controlled through robust safety programs and procedures.
• You will lead incident investigations, root cause analyses, and preventive actions to continuously improve safety performance.
• You will monitor safety performance indicators and support continuous improvement of health and safety standards.
• You will ensure compliance with environmental regulations, permits, and reporting requirements across the site.
• You will monitor environmental performance and support initiatives aimed at reducing the site's environmental footprint.
• You will contribute to environmental audits, risk assessments, and continuous improvement actions that support the company's sustainability objectives.

The profile we are looking for:

• You graduated with a Master’s degree in food science, Food Engineering, Quality Management or equivalent.
• You have extensive experience (10 years) within the food industry or another highly regulated manufacturing environment, with first experience in a similar role.
• You have proven experience in leading and developing teams.
• You are fluent in French, English and/or Dutch.
• You have strong expertise in food safety standards, including HACCP, GMP, quality systems, and regulatory compliance.
• You have solid knowledge of quality assurance, quality control, auditing, and corrective and preventive action processes.
• You have experience with risk assessment, incident investigation, and continuous improvement methodologies.
• You are hands-on, proactive and comfortable taking ownership of challenges and driving solutions
• You have strong organisational, project management and communication skills, which enable you to manage priorities and collaborate effectively.
• You are dedicated to encouraging a culture of quality, food safety, sustainability, and continuous improvement.

What we offer:

• A formative experience: we are a young company, and you will be quickly involved in many topics
• A pleasant work environment
• A well-positioned salary package (gross monthly salary, group and hospitalization insurance, luncheon vouchers, eco-cheque, company car or reimbursement of public transport costs, etc.)
• 32 days holiday per year (20 statutory and 12 RTT)
• Secured bicycle parking
• Unlimited chocolate consumption on site (offices)