Quality Engineer Assembly

Dana Incorporated; West-Vlaanderen; Sur place; EUR 50 000 - 80 000; Plein temps

Résumé du poste

A leading engineering company in West-Vlaanderen seeks a Quality Improvement Manager to oversee product quality initiatives. The role involves managing a team, resolving customer issues, and ensuring effective communication with internal departments. The ideal candidate will hold a Master's in engineering, have at least 5 years of experience in Quality and Production, and be fluent in Dutch and English. Strong analytical skills and proficiency in MS Office are essential.

Qualifications

• Minimum 5 years of work experience within Quality and Production.
• Good abstract and analytical mindset.
• Fluent in Dutch absolutely essential and English.

Responsabilités

• Manage improvement initiatives to resolve customer and internal issues.
• Support and monitor the team for optimized performance.
• Consolidate customer relationships for better long-term results.

Connaissances

Action orientation

Result/quality Orientation

Judgment/Problem Solving

Customer focus

Open to listen

Taking initiative

Delegating competence

Formation

Master in engineering or equivalent by experience

Outils

MS Office

Description du poste

Overview

Job Purpose
Manage improvement initiatives to resolve customer and internal issues by means of detection, analysis and monitoring in order to optimize the product quality.

Reports to the Plant Quality Leader.

Close cooperation with Production Manager in order to take decisions and to report out.

Responsibilities

• Activity area 1: Production Support
  Support, guide, coordinate and monitor the team in order to optimize their individual performance and that of the company.
• Activity Area 2: Continuous Improvement
  Manage customer claims and assembly failures, and manage improvement proposals to eliminate repetitive quality issues.
• Activity Area 3: Report Out (Backup)
  As backup of the Quality Plant Leader: analysis of customer claims, rejection in production, test bench and SIP, reporting status of customer claims in order to provide the Management the right view on the quality issues.
• Activity Area 4: Customer Relations
  Consolidate and build customer relationships in order to obtain better long-term results from the customers.
• Activity Area 5: Quality System
  The maintenance of the Quality System Software ‘CompliantPro’ to have an effective ‘Document Controlling Process’.
• Activity Area 6: PSS Shop Floor Team Management
  Coördinate following Product Service activities.
• Activity Area 7: Problem Analysis and Testing (related to PSS)
  Research, analysis and report out of the failure modes on the tested units, and organisation of tests to repair the units by the team.
• Activity Area 8: Organization Training (related to PSS)
  Practical organisation of periodical theoretical- and practical trainings for customers and/or service employees related to new and/or revised products to maintain the knowledge and to improve the skill level.
• Activity Area 9: Safety
  Take initiatives to improve safety and stimulate the team to submit and execute improvement actions to solve structural safety incidents.
• Activity Area 10: Internal and external contacts (related to PSS)
  Approach the correct internal departments to promote the quality and productivity of the team performance in order to reduce the lead time of repairs with the objective to increase the customer satisfaction.

Competencies, Knowledge & Education

• Personal effectiveness: Action orientation, Result/quality Orientation, Judgment/Problem Solving
• Interpersonal effectiveness: Customer focus, open to listen
• Leadership: Feedback oriented, Task Management/Operational Management
• Strategic function: Change Management

• Must-haves:
  • Master in engineering or equivalent by experience
  • Minimum 5 year work experience within Quality and Production
  • Good abstract and analytical mindset
  • Fluent in Dutch absolutely essential, and English
  • Skilled in MS Office, query, pivot tables
  • Taking initiative
  • Delegating competence
• Nice-to-haves:
  • Practical experience

Sustainability

• Actively contribute to the organization’s sustainability objectives and ensure that the job activities are in line with our sustainability principles and ISO requirements