Quality Engineer

1KOMMA5° Commercial Solutions GmbH; Henegouwen; On-site; EUR 55,000 - 75,000; Full time

Job summary

1KOMMA5° Commercial Solutions GmbH is seeking a Quality Engineer for the Jumet plant in Charleroi, Belgium. The role focuses on linking customer experience, operational control, and documented improvement through quality systems, investigations, and risk management.

The successful candidate will lead root-cause analyses, CAPA processes, and audits, while coaching teams in APQP, SPC, PFMEA, and MSA. Strong English and French communication, and willingness to travel up to 10% are expected.

Qualifications

• Bachelor's degree in mechanical engineering or related field.
• Experience in manufacturing-quality environments with lean or quality-management systems.
• Proficiency in 8D, APQP, SPC, sampling, process capability, and PFMEA.

Responsibilities

• Lead customer complaints through resolution, root-cause investigation, corrective and preventive action, and feedback that closes the loop.
• Represent the customer perspective, coordinate qualification activity, and communicate quality results and improvement progress.
• Control internal and supplier nonconformities through containment, risk evaluation, and 8D and 5-Why problem solving.
• Administer deviation and waiver requests by assessing risks and implementing mitigation measures.
• Plan and carry out product, process, and internal audits, including GQSA, close findings, and assist with ISO audits.
• Maintain local quality-management and IMS aligned with ISO 9001 and PGHV, manage ADONIS documentation, deliver quality training.
• Lead Cost of Poor Quality reduction projects, report KPIs, and drive Lessons Learned.
• Coach teams in APQP, SPC, MSA, capability analysis, and Six Sigma while supporting safety and quality culture.

Skills

Root cause analysis

CAPA

8D method

APQP

SPC

PFMEA

MSA

Audits

Cross-functional leadership

Customer orientation

Education

Bachelor's degree in mechanical engineering

Job description

Official title: Quality Engineer

Location: Charleroi (Jumet plant, Hainaut), Belgium | Employment information: Full-time, regular contract; primarily on-site

This Quality Engineer assignment links customer experience, operational control, and documented improvement at the Jumet plant. Complaint resolution, qualification coordination, and quality-performance communication are paired with the practical control of internal and supplier issues. The successful candidate will use formal investigation and risk-management approaches while helping maintain the systems through which the site records, audits, and improves quality. The remit also includes coaching on established quality methods, making the role appropriate for an engineer who can lead across functions without losing sight of detailed evidence, containment, corrective action, and follow-through.

Responsibilities

• Lead customer complaints through resolution, root-cause investigation, corrective and preventive action, and feedback that closes the loop.
• Represent the customer perspective, coordinate qualification activity, and communicate quality results and improvement progress.
• Control internal and supplier nonconformities through prompt containment, risk evaluation, and structured 8D and 5-Why problem solving.
• Administer deviation and waiver requests by assessing their risks and putting appropriate mitigation measures into effect.
• Plan and carry out product, process, and internal audits, including GQSA, close resulting findings, and assist with external and ISO audits.
• Maintain local quality-management and integrated-management systems aligned with ISO 9001 and PGHV, own ADONIS documentation, and deliver quality training.
• Lead Cost of Poor Quality reduction projects, report KPIs, and facilitate Lessons Learned.
• Coach teams in APQP, SPC, MSA, capability analysis, and Six Sigma while supporting safety, integrity, and a quality culture.

Qualifications

• Hold a bachelor's degree in mechanical engineering or a related discipline.
• Bring two to ten or more years of manufacturing-quality experience gained in lean or quality-management-system environments.
• Demonstrate proficiency in 8D, APQP, SPC, sampling, process capability, and PFMEA.
• Possess solid knowledge of metrology and measurement system analysis, also known as MSA.
• Have experience of supplier quality, nonconformities, deviations, and audits.
• Show strong customer orientation together with cross-functional leadership.
• Use French and English proficiently in both spoken and written communication.
• Be willing to travel up to 10% and demonstrate safety and integrity.
• Preferred: Hold Six Sigma certification.

Skills and Competencies

• Customer complaint resolution and root-cause analysis used to progress issues from investigation to closure.
• CAPA and closed-loop corrective action applied to provide follow-up after complaint resolution.
• 8D and 5-Why methods used to investigate internal and supplier nonconformities.
• APQP, SPC, PFMEA, sampling, and process-capability practice used in quality coaching and analysis.
• Metrology and MSA knowledge used when considering measurement systems and quality evidence.
• Supplier-quality and nonconformity management used alongside containment, risk assessment, and deviation work.
• Quality, product, process, internal, GQSA, and ISO audit capability used to plan audits and close findings.
• QMS and IMS maintenance, ISO 9001, PGHV, ADONIS documentation, KPI reporting, and quality training used to support the local system.

Benefits and Employment Information

• Hitachi Energy describes a holistic, competitive benefits range intended to support financial, physical, and mental wellbeing and personal development, but does not itemise individual benefits.
• For this Quality Engineer role, the employment information is a full-time, regular contract that is primarily on-site, and the vacancy does not publish a salary.