Product Journey Manager Life Protection

NN; Sint-Gillis; Hybride; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Group and hospitalisation insurance

Meal and eco-vouchers

20 vacation days + 12 recovery days

Training courses

Internal mobility opportunities

Résumé du poste

NN and ING have teamed to build a fast-growing One Orange Team focused on Life Protection in Belgium. As Product Journey Manager, you’ll translate roadmaps into compelling commercial storylines for both ING branches and online channels.

You’ll drive end-to-end delivery, create business cases, and develop trainings and sales materials, while collaborating with NN and ING stakeholders in a dynamic, growth-focused environment.

Qualifications

• Master’s degree or equivalent experience.
• ≥3 years in product management or related field.
• Experience in bancassurance and/or digital environment is a plus.
• Excellent English communication; Dutch/French a plus.
• Ability to communicate across different seniority levels.

Responsabilités

• Identify, assess, and execute new business development opportunities in the Belgian Life insurance market.
• Develop and execute go-to-market strategies for digital Life insurance solutions.
• Create compelling commercial storylines aligned with client needs.
• Own end-to-end product delivery from concept to market launch.
• Create business cases and obtain management validation.
• Translate initiatives into trainings, sales scripts, and communications.
• Collaborate with NN and ING project delivery, marketing, and sales teams.
• Work within a digital-first environment to develop Life Protection products.

Connaissances

Product management

Digital transformation

Project management

Business development

Stakeholder communication

English fluent

Formation

Master's degree

Description du poste

NN and ING have set up a common insurance team called the “One Orange Team”, with the aim to become the fastest growing digital insurance franchise in Belgium. One Orange Team covers Non-Life insurance solutions, Life insurance solutions and as from 2024 also Investments solutions. While most One Orange Team members are part of the NN family and spirit, the team is physically located at the ING premises and works closely together with ING’s Insurance and Investment Tribes. NN and ING have defined an ambitious roadmap to be the leading player in Life Protection solutions. The Insurance Tribe delivers, among other things, insurance solutions and related digital and branch sales journeys. As a Product Journey Manager, you translate the roadmap and existing products into compelling commercial storylines that can increase the sales both via the ING branch network and the online sales channels. Given the wide variety of projects you will be working in an exciting, dynamic growth environment allowing you to develop yourself while realizing projects with direct impact on ING clients.

As Product Journey Manager we expect you to be the champion of Life Protection Insurance (mortgages insurance, standalone death insurance, death insurance linked to loans, ...) within the ING organisation.

What does your job as a Product Journey Manager look like?

You have a customer and distribution mindset:

• Identify, assess, and execute new business development opportunities in the Belgian Life insurance market.
• Develop and execute go-to-market strategies for new digital Life insurance solutions, leveraging market trends and customer insights.
• Develop commercial storylines which are aligned with client needs.
• You are close to ING's distribution network so that you can understand and feel the distribution partner needs.

You are a key player in E2E delivery of projects, driving all aspects of a project, from initial concept to market launch:

• Create business cases for concepts and obtain management validation.
• Understand and take ownership in the total commercial product delivery process translating both new and existing initiatives into tangible outcomes (trainings, sales scripts, communications, ...) working hand in hand with our go-to-market colleagues.
• Operate in an environment with multiple stakeholders: NN (Product, Finance, Legal, Risk and Compliance) and ING (Project Delivery, Marketing and Sales).

You have a digital first mindset:

• Given ING’s digital-first strategy, you are excited to develop Life Protection products in a digital first environment.
• You embrace new technologies and developments.

This is how you fit perfectly into our team:

• You are an ambassador of NN products and are able to explain Life Protection products in a clear and concise way to ING stakeholders.
• You are passionate about creating new value propositions and revenue streams in Life insurance.
• You have hands-on experience with digital transformation in insurance, a strong business development mindset, and the ability to combine this with project management.
• You are a colleague with a talent for taking it on and making it happen. You are enthusiastic for helping others to be successful and for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.
• You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
• You are flexible and are stress-resistant.
• You have a master’s degree or equivalent experience.
• You have knowledge and affinity with Life Protection products (mortgages insurance, standalone death insurance, death insurance linked to loans, ...).
• You have at least three years of experience in product management, or experience in a related domain (sales, operations, project management, marketing).
• Experience working in a bancassurance and/or digital environment is a plus.
• You have excellent communication skills in English. Knowledge of Dutch and/or French is a strong plus. You are able to communicate effectively and persuasively across different seniority levels.

Who are we looking for?

NN is looking for people who give their best, come up with fresh ideas and are willing to take the initiative. People who can live by our values: care, clear and commit. We believe in an open and inclusive culture, where everyone feels welcome, valued and respected. So be yourself above all!

What you get with NN

Your attractive salary package is supplemented by some attractive fringe benefits such as

• group and hospitalisation insurance
• meal and eco-vouchers
• 20 vacation days and 12 days recovery time

To discover your talents, develop them further and build on your career, you will receive

• a diverse range of training courses
• opportunities for internal mobility

At NN, we know how important it is to have a good work-life balance. That’s why we offer a flexible home working policy. To give your creativity an extra boost, you can, of course, always visit our new working environment in bustling Brussels, easily accessible by public transport.

Do you see yourself working as a Product Journey Manager Life Protection?

You are more than welcome!