Phishing Campaign Specialist

Brevco Services; Henegouwen; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Brevco Services is seeking a skilled security awareness professional to support enterprise phishing simulations and awareness initiatives. You will design scenarios, manage templates, and coordinate across entities to ensure consistent practices and measurable results.

You will monitor trends, build dashboards with Excel/Power BI, and deliver entity-level and management reports while maintaining documentation and governance across multiple NATO-related and multi-entity contexts.

Qualifications

• Experience managing or supporting enterprise phishing simulation campaigns and using phishing simulation and security awareness platforms.
• Strong understanding of phishing and social engineering techniques, email technologies, and relevant security controls.
• Ability to design realistic scenarios and templates, with attention to detail in campaign configuration and validation.
• Strong analytical skills to consolidate and normalize results across entities and produce clear operational and management reports.
• Effective stakeholder management and vendor coordination, working with technical and non-technical teams.
• Strong organizational skills to manage multiple entities, campaigns, priorities, and deadlines.
• Strong written and verbal English communication skills, with the ability to work independently and proactively identify issues.

Responsibilities

• Plan and coordinate entities: act as primary service contact, provide campaign support per entity needs, promote consistent practices.
• Plan and execute campaigns: define objectives, audiences, scenarios, schedules; configure, test, validate, execute and review campaigns.
• Manage phishing templates: build reusable templates, support entity templates, adapt scenarios for audiences and languages.
• Maintain threat relevance: monitor trends, propose realistic simulations, share insights.
• Administer platform and coordinate provider: manage user access, whitelisting, track issues and communicate changes.
• Support license and contract management: track usage, renewal dates, procurement considerations, with owners retaining decisions.
• Deliver reporting: produce entity-level and consolidated reports with metrics and trends.
• Maintain documentation and governance: keep procedures and formats up to date, ensure privacy compliance, suggest improvements.

Skills

Campaign planning

Stakeholder management

English communication

Analytics and reporting

Attention to detail

Independent work

Security awareness

Education

Bachelor's degree

Tools

Excel

Power BI

Job description

• Experience managing or supporting enterprise phishing simulation campaigns and using phishing simulation and security awareness platforms
• Strong understanding of phishing and social engineering techniques, email technologies, and relevant security controls
• Ability to design realistic scenarios and templates, with attention to detail in campaign configuration and validation
• Strong analytical skills to consolidate and normalize results across entities and produce clear operational and management reports
• Effective stakeholder management and vendor coordination, working with technical and non-technical teams
• Strong organizational skills to manage multiple entities, campaigns, priorities, and deadlines
• Strong written and verbal English communication skills, with the ability to work independently and proactively identify issues

Desirable Qualifications/Experience:

• Experience delivering phishing simulation, security awareness, and human-risk management programs across large, federated, multinational, or multi-entity organizations
• Knowledge of threat intelligence, current phishing trends, mail security gateways, and related email security environments
• Experience developing dashboards, KPIs, and awareness metrics using Excel, Power BI, or similar tools, alongside automation, scripting, APIs, or platform integrations
• Understanding of privacy, data protection, and employee considerations, plus experience with procurement, contract management, or software licensing
• Relevant cybersecurity certifications or professional qualifications
• Bachelors degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidates particular abilities or experience that is/are of interest to NCIA, that is, at least 10 years extensive and progressive expertise in duties related to those in this Statement of Work

DUTIES/ROLE:

• Support and coordinate entities: Act as the primary service contact, provide advice or comprehensive campaign support according to entity needs, coordinate stakeholders, and promote consistent practices and knowledge sharing
• Plan and execute campaigns: Define objectives, audiences, scenarios, and schedules; configure, test, validate, execute, and review campaigns aligned with organizational awareness objectives
• Manage phishing templates: Create and maintain an approved, reusable template library, support entity-developed templates, and adapt scenarios for different audiences, languages, and business contexts
• Maintain threat relevance: Monitor phishing and social engineering trends, recommend realistic simulation scenarios, and share relevant threat insights and lessons learned
• Administer the platform and coordinate the provider: Manage user access and roles, support platform whitelisting across NATO entities, track vendor issues and service requests, and communicate relevant platform changes
• Support license and contract management: Track license usage, contractual dates, and renewal requirements; identify optimization opportunities; and coordinate timely renewal preparation, with commercial, procurement, contractual, and approval decisions retained by designated organizational owners
• Deliver reporting and analysis: Produce entity-level, consolidated, and management reports using consistent metrics and definitions, highlighting campaign results, trends, risk indicators, and recommended follow-up actions
• Maintain documentation, compliance, and improvement: Maintain procedures, standards, and deliverables in agreed repositories and formats at agreed frequencies; follow applicable policies, privacy requirements, and governance processes; and recommend improvements to campaign effectiveness and service delivery

Job requirements

All the mandatory requirements have to be met in order to apply.

• Experience managing or supporting enterprise phishing simulation campaigns and using phishing simulation and security awareness platforms (Mandatory)
• Strong understanding of phishing and social engineering techniques, email technologies, and relevant security controls (Mandatory)
• Ability to design realistic scenarios and templates, with attention to detail in campaign configuration and validation (Mandatory)
• Strong analytical skills to consolidate and normalize results across entities and produce clear operational and management reports (Mandatory)
• Effective stakeholder management and vendor coordination, working with technical and non-technical teams (Mandatory)
• Strong organizational skills to manage multiple entities, campaigns, priorities, and deadlines (Mandatory)
• Strong written and verbal English communication skills, with the ability to work independently and proactively identify issues (Mandatory)
• Experience delivering phishing simulation, security awareness, and human-risk management programs across large, federated, multinational, or multi-entity organizations (Nice to have)
• Knowledge of threat intelligence, current phishing trends, mail security gateways, and related email security environments (Nice to have)
• Experience developing dashboards, KPIs, and awareness metrics using Excel, Power BI, or similar tools, alongside automation, scripting, APIs, or platform integrations (Nice to have)
• Understanding of privacy, data protection, and employee considerations, plus experience with procurement, contract management, or software licensing (Nice to have)
• Relevant cybersecurity certifications or professional qualifications (Nice to have)
• Bachelors degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience (Nice to have)
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidates particular abilities or experience that is/are of interest to NCIA, that is, at least 10 years extensive and progressive expertise in duties related to those in this Statement of Work (Nice to have)