Payments Project Manager – Hybrid Delivery Leader

Bancontact Company; Brussel; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Office days in Brussels

Company events

Diversity and inclusion

Résumé du poste

Bancontact Company in Brussels is seeking an experienced Project Manager to lead multi-stakeholder initiatives around partner onboarding, product activations and ongoing certifications in the Belgian payments ecosystem. You will report to the Chief Operations Officer, coordinate with Security, Marketing and Business Development, manage timelines and governance, and ensure deliverables meet business goals.

Fluency in English and Dutch or French is required, a Master’s degree or equivalent, and a

Qualifications

• Master’s degree or equivalent proven experience.
• 5+ years of experience in a project manager role in the payment industry.
• Fluency in English is required, plus Dutch or French (preferably bilingual NL/FR).
• Experience coordinating multiple external stakeholders is strong plus.
• Knowledge of card payment industry and related technologies.

Responsabilités

• Certification/Recertification of Bancontact members and certificate holders.
• You manage the projects related to the onboarding of new partners/activation of new products by existing partners/required periodic recertifications. This can be on Acceptance side (i.e. PSPs, Acquirers and Acquiring Processors) or on Issuing side (i.e. new Issuers/ Issuing Processors).
• Guiding the partners in their implementation of Bancontact and help them understand the technical aspects of our products and protocols
• Managing the certification planning - process, including follow up of the results
• Coordinating the set-up of connectivity - communication aspects
• Organising the security set-up - security audit together with the Bancontact Security Officer
• Supervising card - POS terminal certifications together with the Bancontact Certification Manager
• Supporting the Business Development colleagues in their commercial efforts, and specifically in determining the best fit between partners needs and existing solutions
• In those cases where a go-to-market track needs to be foreseen, coordinating with the Marketing colleagues to align technical and communication tasks
• Communicating internally about status, impediments and successes, and activate internal stakeholders as needed.
• For the most complex cases, after the aftercare period perform a handover to the operations team, so that follow up of issues is ensured after project is closed.
• You will become a knowledge center of the products or services offered by the company and will actively help the Business Development team during presales efforts with partners.

Connaissances

5+ years of experience in a project PM

Fluency in English and Dutch or French

Stakeholder coordination

Knowledge of card payment industry

Planning tools / knowledge management

Formation

Master’s degree or equivalent proven experience

Outils

Planning tools

Knowledge management software

Description du poste

Bancontact Company in Brussels is seeking an experienced Project Manager to lead multi-stakeholder initiatives around partner onboarding, product activations and ongoing certifications in the Belgian payments ecosystem. You will report to the Chief Operations Officer, coordinate with Security, Marketing and Business Development, manage timelines and governance, and ensure deliverables meet business goals.

Fluency in English and Dutch or French is required, a Master’s degree or equivalent, and a