Operations Support Specialist

Johnson & Johnson MedTech; Beerse; On-site; EUR 52,000 - 78,000; Full time

Job summary

Johnson & Johnson in Beerse, Belgium, is seeking an Operations Support Specialist to lead investigations and drive corrective actions across Quality, Engineering, Manufacturing and suppliers. English required; Dutch is a plus. The role focuses on ensuring a compliant, steady supply through data-driven problem solving.

You will work in a cross-functional environment, aligning with QA for risk assessment and CAPA governance while documenting findings and improving standard work.

Qualifications

• Bachelor’s or Master’s degree in engineering, pharmaceutical sciences, life sciences, chemistry, or equivalent proven experience.
• Experience in pharmaceutical manufacturing, medical devices, combination products, packaging, quality, engineering, or formal investigations in regulated environments.
• Strong working knowledge of cGMP, data integrity, deviation management, root cause analysis, risk assessment, and CAPA methods.
• Familiarity with automated production equipment, vision/inspection systems, packaging materials, and manufacturing data; hands-on device/syringe/vial experience is a strong advantage.
• Analytical and structured thinker who turns complex technical data into clear, evidence-based conclusions and manages multiple investigations to deadline.
• Excellent collaborator and communicator who engages stakeholders across functions and sites; professional English required, Dutch is an asset.

Responsibilities

• Lead end-to-end investigations into deviations, incidents, complaints and recurring quality issues in device assembly and packaging to find facts and deliver clear outcomes.
• Analyze batch records, equipment data, alarms, yield and maintenance information to identify evidence-based root causes.
• Assess patient, product and compliance impact, recommend disposition decisions, and partner with QA for risk assessment and CAPA governance.
• Define and drive corrective and preventive actions, then translate findings into standard work, training and preventive controls to stop recurrence.
• Coordinate cross-functional investigations across components, syringes, vials, labels and packaging materials, and support supplier and complaint investigations.
• Prepare timely, cGMP-compliant investigation reports, support audit readiness, and coach teams on disciplined problem solving and good documentation.

Skills

Root Cause Analysis

CAPA Methods

Data Integrity

Problem Solving

Cross-functional Collaboration

Education

Bachelor’s or Master’s in engineering or life sciences

Tools

Automated Equipment

Vision Systems

Documentation Tools

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & J on, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Supply Chain Engineering

Job Sub Function

Quality Engineering

Job Category

Scientific/Technology

All Job Posting Locations

Beerse, Antwerp, Belgium

Job Description

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for the Operations Support Specialist role to be based in Beerse, Belgium.

In this role you will lead technical investigations, drive corrective actions, and work closely with Quality, Engineering, Manufacturing and suppliers to keep supply steady and compliant. English is required; Dutch is an asset — this is a hands‑on role with wide cross‑functional collaboration for real impact!

You Will Be Responsible For

• Lead end-to-end investigations into deviations, incidents, complaints and recurring quality issues in device assembly and packaging to find facts and deliver clear outcomes.
• Analyze batch records, equipment data, alarms, yield and maintenance information to identify evidence-based root causes.
• Assess patient, product and compliance impact, recommend disposition decisions, and partner with QA for risk assessment and CAPA governance.
• Define and drive corrective and preventive actions, then translate findings into standard work, training and preventive controls to stop recurrence.
• Coordinate cross-functional investigations across components, syringes, vials, labels and packaging materials, and support supplier and complaint investigations.
• Prepare timely, cGMP-compliant investigation reports, support audit readiness, and coach teams on disciplined problem solving and good documentation.

Qualifications / Requirements

• Bachelor’s or Master’s degree in engineering, pharmaceutical sciences, life sciences, chemistry, or equivalent proven experience.
• Experience in pharmaceutical manufacturing, medical devices, combination products, packaging, quality, engineering, or formal investigations in regulated environments.
• Strong working knowledge of cGMP, data integrity, deviation management, root cause analysis, risk assessment, and CAPA methods.
• Familiarity with automated production equipment, vision/inspection systems, packaging materials, and manufacturing data; hands‑on device/syringe/vial experience is a strong advantage.
• Analytical and structured thinker who turns complex technical data into clear, evidence-based conclusions and manages multiple investigations to deadline.
• Excellent collaborator and communicator who engages stakeholders across functions and sites; professional English required, Dutch is an asset.