Operational resilience & Governance Expert

MSIG Europe; Brussel; Hybride; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Flexible working policy

Competitive salary and benefits

Diversity and inclusion

Résumé du poste

MSIG Europe, headquartered in Brussels, is seeking an Operation Resilience and Governance Expert to coordinate DORA implementation and resilience topics for our European operations. You will drive improvements, manage BAU, and liaise with regulators, auditors, and internal teams to ensure compliant processes and robust controls.

We value autonomy, strong English communication, and the ability to work under pressure within a diverse, international environment.

Qualifications

• Master’s degree required.
• 3–5 years of experience, preferably in external consulting in banking or insurance.
• Very good level of English.
• Strong communication skills across the organisation.
• Autonomous, proactive and able to work under pressure.
• Team player who meets deadlines.

Responsabilités

• Coordinate BAU on all operational resilience topics.
• Respond to internal audits and regulator requests with the team.
• Support Business Continuity Management activities (BCP reviews, workshops, BIA).
• Maintain up-to-date documentation on operational resilience.
• Coordinate gaps with regulations across teams.
• Participate in annual self-assessment for DORA and resilience.
• Track planning for training, testing, and resilience activities.
• Oversee third-party scenarios and testing where needed.

Connaissances

3-5 years exp

English proficiency

Communication skills

Autonomous

Team player

Work under pressure

Formation

Master’s degree

Description du poste

Let’s talk about the role

Coordinate the DORA regulation implementation and operational resilience topics

Part of an international Operations Service team providing service to European countries

Responsible for any changes in processes, systems and business model in accordance with the team strategy and all the legal entities

Driving improvement across the various areas and scope

On a day to day basis, you will

• Manage the BAU on all the operational resilience topics
• Answer to any internal audit issues and regulator requests in coordination with your team
• Business Continuity Management support (BCP annual review, conduct workshops, BIA, identification of critical functions…)
• Maintain all the documentation related to operational resilience up-to-date
• Coordinate with all the required team the gaps with the regulations
• Continuous improvement : Be part of the annual self-assessment regarding DORA and operational resilience
• Follow up of the various planning (training, testing etc.) regarding operational resilience
• Continuous improvement of all the operational resilience topics
• Selection of Third parties to run scenario testing …

Who are we looking for

• Master’s degree
• 3-5 years of experience, in an external consulting environment to be preferred within banking or insurance Autonomous, proactive and able to work under pressure
• Very good level in English at least
• Experience and/or strong affinity with operational regulation/legislation within the financial industry.
• Excellent skills in communication across the various layers of the organisation
• Appetite to change and continuous improvement
• Team player who gets things done and meet deadlines

What you can expect

• A competitive salary and benefits package.
• A flexible working policy.
• A strong focus on diversity, inclusion and equal opportunities.
• A role with impact.

About US

In an uncertain world, we believe trust is built through consistency, care, and genuine collaboration. At MSIG Europe, we take the time to understand our clients’ needs and shape pragmatic solutions that truly protect their business. Guided by a people-first vision rooted in our Japanese heritage, we’re here to build lasting relationships — grounded in trust, every day. MSIG Europe is part of the top 10 global insurance provider MS&AD and has a long-standing legacy of providing insurance solutions to companies of all sizes around the world. We understand and calculate risks to protect businesses and help mitigate the inevitable and varied challenges. Headquartered in Brussels, Belgium, MSIG Europe operates from Belgium, France, Germany, Italy, the Netherlands, Slovakia, Spain and the UK. Our Japanese heritage defines our guiding principles of respect, trust and care, and ensures the backbone of a strong global network.

As our future Operation Resiliance and Governance Expert ; not only will you get valuable exposure by joining us, but you’ll also get many opportunities to learn that will support you in shaping a rewarding career.