Multilingual Customer Service Agent

Cross Border Talents; Brussel Hoofdstad; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Welcome bonus

Relocation package including flight tickets and accommodation

Job summary

A leading customer service provider is looking for a Multilingual Customer Service Agent. You will support customers through phone, email, and live chat, ensuring high levels of satisfaction. The ideal candidate is fluent in English and another European language, possesses excellent communication skills, and has EU citizenship or a valid work permit. This position offers options for remote, hybrid, or on-site work across various attractive locations in Europe.

Qualifications

• Fluency in English and at least one other European language.
• Excellent communication and problem-solving skills.
• EU citizenship or valid work/residency permit.

Responsibilities

• Support customers via phone, email, and live chat.
• Provide accurate product information and effective solutions.
• Ensure high levels of customer satisfaction and maintain service quality.

Skills

Fluency in English

Fluent in another European language

Excellent communication skills

Problem-solving skills

Job description

About the job Multilingual Customer Service Agent

Multilingual Customer Service Agent Portugal, Spain, Greece & Malta

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian? We are hiring motivated and service-oriented individuals to join our expanding customer support teams across Portugal, Spain, Greece, and Malta.

• Remote: Work from anywhere within the hiring country
• Hybrid: Combine the comfort of working from home with the energy of the office
• On-site: Be part of a dynamic, multicultural office environment

Locations: Portugal, Spain, Greece, and Malta

• Competitive salary with performance-based bonuses
• Welcome bonus
• Relocation package, including flight tickets and accommodation
• Work in some of Europe's most attractive locations with a high quality of life

Key Responsibilities:

• Support customers via phone, email, and live chat
• Provide accurate product information and effective solutions
• Ensure high levels of customer satisfaction and maintain service quality

Requirements:

• Fluency in English and at least one of the following languages: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian
• Excellent communication and problem-solving skills
• EU citizenship or valid work/residency permit in one of the listed countries