Marketing Specialist (1 year contract)

Novartis AG; Diegem; Hybrid; EUR 64,000 - 119,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Hybrid working options

14 weeks paid parental leave

Car allowance

Job summary

Novartis AG is seeking a Marketing Specialist to own the end-to-end content ecosystem, partnering with Brand Teams to localize and deploy customer-centric content across channels. You will ensure compliant, high-quality content throughout the customer journey, leveraging global assets, launch platforms, and external partners to maximize efficiency and impact.

In this role, you will identify content gaps, develop a prioritized content roadmap, and drive lifecycle content with strong stakeholder

Qualifications

• Experience in pharmaceutical sales, marketing, or omnichannel roles with strong content development.
• Strong customer focus and understanding of healthcare, brands, products, and customer journeys.
• Experience using digital tools (and interest in AI) to improve engagement and marketing execution.
• Proven ability to manage projects from strategy through execution with quality, compliance and business impact.

Responsibilities

• Identify, prioritize, and translate brand, customer, and business needs into a content roadmap aligned with the customer journey, product lifecycle, and brand objectives.
• Partner with Brand Leads and cross-functional teams to develop the optimal content and omnichannel mix.
• Translate brand strategy into a prioritized content roadmap and identify content gaps across segments.
• Deploy content across channels and coordinate omnichannel execution with Brand Teams and agencies.

Skills

Pharma marketing

Omnichannel

Content development

Digital marketing

Project management

Stakeholder management

Analytics & dashboards

Agile

Communication & planning

Ethics & compliance

Education

Bachelor/Master in life sciences, marketing, communication, business

Tools

AI tools

Job description

The Marketing Specialist owns the end-to-end brand content ecosystem, partnering with Brand Teams to identify, prioritize, localize, and deploy customer-centric content across channels. The role ensures that compliant, high-quality content is available throughout the customer journey, leveraging global assets, launch platforms, and external partners to maximize efficiency and impact.

About the Role

Major Accountabilities

Identify, prioritize, and translate brand, customer, and business needs into a content roadmap aligned with the customer journey, product lifecycle, and brand objectives.

Key responsibilities

• Partner with Brand Leads and cross-functional teams to develop the optimal content and omnichannel mix.
• Translate brand strategy into a prioritized content roadmap.
• Identify content gaps and opportunities across customer segments and journey stages.
• Support Brand Teams in planning launch and lifecycle content.

2. Content Excellence & Governance

Ensure content is relevant, compliant, high quality, and efficiently developed through effective localization, creation, and governance processes.

Key responsibilities

• Identify, prioritize, localize, develop, and govern brand content.
• Maximize reuse of global assets while ensuring local relevance and compliance.
• Leverage launch pads, approved content libraries, and scalable content development processes.
• Drive content approval, lifecycle management, and content governance activities.

Ensure content is effectively activated across channels and integrated into customer engagement journeys.

Key responsibilities

• Deploy content across appropriate channels and customer touchpoints.
• Coordinate omnichannel content execution in partnership with OCE and Brand Teams.
• Manage agencies, vendors, and production partners to deliver content and media plans on time and within budget.
• Ensure the right content reaches the right customer at the right moment.

4. Performance & Business Impact

Monitor content and campaign performance and continuously optimize activities to maximize customer engagement and business results.

Key responsibilities

• Track content and campaign performance using relevant KPIs.
• Identify optimization opportunities and recommend corrective actions.
• Support achievement of brand objectives through effective content execution.
• Monitor budget utilization and contribute to efficient resource allocation.

Leverage customer, patient, field, and market insights to identify content opportunities and continuously improve content relevance and impact.

Education

• Bachelor/master in life sciences, marketing, communication, business, or a related field.

Languages

• French and/or Dutch is a Plus

Experience/Professional Requirement

• Experience in pharmaceutical sales, marketing, or omnichannel roles, with strong expertise in content and material development.
• Strong customer focus and understanding of healthcare, brands, products, and customer journeys.
• Experience using digital (and interest in AI tools) to improve customer engagement and marketing execution.
• Proven ability to manage projects from strategy through execution, ensuring quality, compliance, and business impact.
• Strong stakeholder management, influencing, and collaboration skills, with the ability to work effectively across functions and external partners.
• Experience in content management, campaign execution, analytics, dashboards, and performance tracking.
• Agile and adaptable, able to manage multiple priorities and work effectively in a complex matrix environment.
• Strong communication, planning, and organizational skills, with a focus on operational and commercial excellence.
• Demonstrates curiosity, a continuous learning mindset, and a commitment to developing expertise in business priorities and disease areas.
• Acts with the highest standards of ethics, integrity, and compliance, while living the Novartis values and behaviors.

Benefits & Rewards

At Novartis,we’recommitted to reimagining medicine together - and rewarding the people who make it happen.

Expected Annual Base Salary Range for role

64,300.00 - 91,800.00 - 119,300.00 EUR Annual

The base salary offered isdeterminedbased on gender-neutralobjectives, such as relevant skills,competenciesand experiencein accordance withthe Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits inkindto help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeingresourcesand global recognition programs. In addition, we provide flexible and hybrid working options, where possible, andminimum14 weekspaid parental leave.

You may be eligible for a company vehicle or a car allowancein accordance withthe applicable local Novartis policies and guidelines.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse,equitableand inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

Read our brochure to learn more about our global total rewards offering:

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture