Manager Marketing, Customer Experience and Digital Transformation

Sia; Antwerpen; Hybride; EUR 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Flexible mobility plan

Work phone

Structured salary increase

Bonuses

Training plan to develop expertise

International opportunities

Work from home or Antwerp office

Résumé du poste

Sia is a next-generation, global management consulting group focused on digital disruption and data-driven solutions. A Manager MCX leads digital transformation initiatives, defining strategies and improving customer experiences across campaigns and operating models.

You will manage a core practice area, drive new business with a small team, and engage in knowledge sharing across industries through workshops and seminars.

Qualifications

• Master degree or equivalent in a quantitative field.
• Minimum 5 years of consultancy/related experience.
• Background in Strategy, Digital, Marketing, Customer experience and journey design.
• Strong communication and team leadership skills.
• Experience with digital analytics tools like Adobe, Google ad manager, programmatic advertising.

Responsabilités

• Define and lead digital transformation strategies for clients.
• Design customer experiences, journeys, and operating models.
• Manage a core practice area and develop new business with a small team.
• Contribute to knowledge sharing through workshops, publications, and seminars.
• Work on topics like programmatic marketing, search marketing and data analytics.

Connaissances

Teamwork

Communication

Autonomy

Entrepreneurial mindset

Data analytics

Digital marketing tools

Formation

Master degree in economics/engineering/computer science/statistics/econometrics

Outils

Adobe

Google Ads Manager

Programmatic advertising

Description du poste

Sia is a next-generation, global management consulting group born digital, augmented by data, enhanced by creativity, and driven by responsibility. We partner with clients to resolve challenges and capitalize on opportunities. We believe that in today’s world of change and disruption, optimism is a force multiplier.

Job Description

A Manager MCX at Sia has gained experience in a management consulting, a creative agency or bluechip multinational firm.

As a manager MCX and Digital Transformation you help clients to define new digital strategies, design new customer experiences and journeys, design new digital business and operating models and implement digital and mobile innovations to improve the marketing, sales and service functions.

You will be asked to manage one of the core practice areas and bring this to a new level. You will be responsible for campaigns around your focus area and new business development, together with a small team of consultants within the team.

Subjects like digital customer experience, online marketing concepts, mobile applications, e-commerce and data analytics are your daily routine. You will work and improve your knowledge on the latest digital developments in programmatic marketing, search marketing, social marketing, etc.

You will get the opportunity to contribute actively to our knowledge creation and exchange (workshops, publications, seminars, etc.) within the business units of the different industries we serve.

Qualifications

You have the following qualifications:

• Master degree in applied economics, engineering, computer science, statistics, econometrics or similar study;
• You have at least 5 years experience within a consultancy firm
• Background in Strategy, Digital, Marketing, Customer experience and journey design, Customer Analytics and Insights;
• Outstanding team player and good communication skills;
• Experience with relevant digital analytical and management solutions like Adobe, Google ad manager, programmatic advertising, etc.;
• Analytical mind, exploring options and able to synthesize into conclusions;
• Autonomous, dynamic, result oriented, rigorous and committed;
• You have the ability to build, manage and foster a team-oriented environment, within a varied team in educational level, position and skills.
• You are dynamic and able to achieve results with an entrepreneurial mindset.
• You have a strong interest in data and AI-related topics, the ability to quickly build expertise in these areas, and you’re excited about helping our clients seize the opportunities they offer.
• Language skills: Dutch, French and English;
• Prepared to participate in temporary assignments abroad.

Your benefits:

• Competitive salary with great extra advantages, like flexible mobility plan, a work phone, a clear and structured salary increase, bonuses and more;
• Training plan to develop yourself as expert in your discipline;
• Values we live by: autonomy and entrepreneurship ;
• International opportunities ;
• Opportunities to work from home, the client or from our inspiring office Antwerp.

Additional Information

We are unable to provide a work permit for this position

Non-Dutch speaker will no be accepted

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.