Manager Archiving and Compliance

Pfizer; Zaventem; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

Pfizer is seeking a professional to oversee archiving completeness and transport document compliance for Global Logistics shipments. You will drive process automation, manage outsourcing performance, and coordinate cross-functional issues across the Pfizer organization in Belgium.

The role requires a Bachelor’s degree and 5+ years in pharma transport/supply chain, with English proficiency. Hybrid work location is Belgium, including Zaventem, Puurs, and Anderlecht facilities.

Qualifications

• Bachelor’s degree or equivalent by experience.
• Minimum 5 years experience in transport or supply chain operations in pharma.
• Knowledge of customs regulations is a plus.

Responsabilités

• Archive completeness for commercial, transport and customs documents in OpenText for GL scope.
• Monitor outsourced provider performance and manage escalations using Six Sigma methodologies.
• Design and coordinate compliance checks for transport documents.
• Drive continuous improvement with cross-functional stakeholders (Indirect Tax, Digital, Quality, Transportation).
• Report on performance metrics and ensure alignment with SOP/WI.

Connaissances

Analytical skills

Problem solving

Documentation management

Regulatory understanding

Project management

Communication skills

Negotiation skills

Formation

Bachelor’s Degree in Administration or equivalent

Outils

SAP

Description du poste

JOB FOCUS

The incumbent is responsible for the processes on archiving completeness and transport document compliance for documents related to Global Logistics shipments. The incumbent drives process automation and process outsourcing to ensure timely and correct execution of compliance and completeness checks of transport documents. The incumbent orchestrates and coordinates activities with relevant internal and external stakeholders to recover missing documentation and/or correct any issues identified. Stakeholder forums are set up and driven by the incumbent to focus on issue resolution and Continuous Improvement in the space of archiving completeness and documentation compliance. Leveraging digital tools and new technologies are focus areas. Partnership is fostered with key cross-functional stakeholders impacted by or contributing to the processes in scope of the role (including amongst other Indirect Tax, Digital, Quality, Transportation, outsourced services partner and external transport service providers). Additionally, the incumbent must ensure that the proper activities are implemented and managed in accordance with the EU GDP/GMP requirements and/or local legislation requirements (e.g. FDA, Japanese, HPRA, etc).

JOB SUMMARY - MAIN AREAS OF RESPONSIBILITY / ACCOUNTABILITIES

1) Archiving completeness

• Responsible for timely archiving completeness of commercial documents, transport documents and customs documents in OpenText for GL scope of activities
• Ensures alignment of archiving process scope with evolving GL scope and Quality Compliance requirements
• Drives the conversation with Digital on the performance and enhancements of the App supporting the archiving process and leveraging new technologies (e.g. AI)
• Monitors and manages performance of outsourced service provider on archiving activities
• Coordinates escalations and provides resolution to challenges escalated following the IMEX and Six Sigma methodologies
• Orchestrates actions and assures accountability of internal and external stakeholders in ensuring archiving completeness
• Maintains and reports on performance metrics
• Establishes and runs processes ensuring correctness of archived documentation

2) Transport documentation compliance

• Designs and orchestrates the process for conducting compliance checks of transport documents
• Ensures alignment of archiving process scope with evolving GL scope and Quality compliance requirements
• Monitors and manages performance of outsourced service provider on transport document compliance checks
• Coordinates escalations and provides resolution to challenges escalated following the IMEX and Six Sigma methodologies
• Drives the conversation with Digital on the performance and enhancements of the App supporting the transport document compliance checks process and leveraging new technologies (e.g. AI)
• Orchestrates actions and assures accountability of internal and external stakeholders to ensure completeness and full compliance
• Maintains and reports on performance metrics

3) Stakeholder Management

• Sets up, participates and drives stakeholder conversations aligned with the relationship owners on performance in the field of archiving completeness and transport documents compliance
• Ensures reporting towards Indirect Tax team and Pfizer Service Company Board on risk managed and remaining archiving gaps
• Partners with Indirect Tax team, Transportation team and Quality team on requirements alignment across the Pfizer organization for archiving and transport documentation compliance
• Identifies and drives Continuous Improvement opportunities on archiving completeness and transport document compliance and collaborates with internal and external stakeholders to implement them

KEY PERFORMANCE INDICATORS (KPI)

• Timely archiving completeness
• Timely completion of transport document compliance checks
• Initiate gap analysis, follow up on remedial actions till completion
• Continuous improvement results on processes managed
• Contribution to knowledge gathering and sharing
• Works according to relevant SOP / WI

QUALIFICATIONS

• Level of Education: Bachelor’s Degree in Administration, university degree or equivalent by experience
• Experience: Minimum 5 years experience in transport or supply chain operations. Comprehension of financial and logistics flows inherent to the pharma industry. Knowledge on customs regulations would be a plus.
• Languages: Proficient in English (verbal and written); other languages are a benefit
• Computer skills: Broad PC skills are essential (MS applications Outlook, Word, Excel, Visio and PowerPoint). Knowledge of SAP or other ERP systems is a plus.

COMPETENCIES – PERSONAL CAPABILITIES

• Analytical and problem solving skills
• Pro-active mindset on problem solving and gap assessment
• Affinity with establishing structure, documentation management and compliance principles
• Proven track record driving positive change in a complex environment
• Demonstrate strong problem-solving skills based on facts, data and understanding of the regulatory requirement in complex and evolving environments; must be able to apply sound risk management
• Ability to prioritize, quickly synthesize information and apply regulatory requirements to a variety of scenarios
• Must exercise excellent judgement, make decisions based on a clear understanding of the regulatory framework, deploying strategies to conduct compliant business
• Excellent verbal and written business communication, as well as strong organizational, project management, analytical and negotiation skills
• Good communication skills and relationship builder with internal and external stakeholders

Work Location

Assignment: Hybrid This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

About Pfizer

Pfizer discovers, develops, manufactures and distributes medicines and vaccines. Pfizer wants to contribute to better health and wellness for everyone, at every stage of life. Pfizer works with the government and other health partners to provide quality and accessible healthcare. The patient is central to this story. Pfizer has four offices in Belgium with which it supports its Belgian and international activities: 1) Anderlecht, where the Pfizer Clinical Research Unit is located. This is a fully equipped phase 1 research center. With that of New Haven (US), it is one of two Phase 1 Pfizer research centers in the world, 2) Elsene, the Belgian headquarters, 3) Puurs, Pfizer's production and packaging site, and 4) Zaventem, the international Pfizer's Logistics Center. More information can be found at www.pfizer.com, www.pfizer.be and on Facebook and Twitter.

Equality and Inclusion

Pfizer’s aim is to provide equality of opportunity in the recruitment process by avoiding any bias or potential discrimination on any grounds including (but not limited to): sex, age, race, religion or belief, sexual orientation or disability.

At Pfizer we are creating an organization and promoting a culture that respects each individual's unique character and life experiences and reflects the diversity of our society, customers and markets.

Disability Inclusion Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates.

We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here! Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [e-mail]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Logistics & Supply Chain Mgmt

Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.