Lead Forward Deployed Engineer

Salesforce, Inc.; Brussel Hoofdstad; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Salesforce, Inc. seeks Forward Deployed Engineers to design, build and deploy agentic AI solutions inside enterprise environments. You will work with a Deployment Strategist to co-create production-ready implementations, spanning configuration, integration, full-stack deployment and data pipelines.

You bring 3+ years of delivery experience, a CS degree, and hands-on with AI tools, languages and APIs. Travel ~25% is expected as you partner with customers and teams.

Qualifications

• 3+ years of software engineering or technical delivery experience, with at least one production system.
• Degree in Computer Science or a related field.
• Experience in customer-facing delivery (consulting or professional services).
• Fluency in Python, JavaScript/TypeScript, Java, or Apex.

Responsabilités

• Design agentic AI solutions and ship real customer deliverables in production.
• Own technical components end-to-end from architecture to deployment.
• Build data pipelines on Salesforce Data 360, Snowflake and Databricks; validate outputs.
• Collaborate with Deployment Strategist to translate customer challenges into solutions.

Connaissances

Software engineering

Technical delivery

Full-stack development

Prompt engineering

Data modeling

APIs & integration

Customer-facing delivery

Formation

Bachelor's degree in Computer Science or related field

Outils

LangChain

LlamaIndex

Snowflake

Databricks

Description du poste

****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.**About the Role**Production experience required. Builder mindset non-negotiable.Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.**The Builder Experience*** AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.* Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.* Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.* Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.**What You'll Actually Be Building*** Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.* Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.* Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.* Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output* Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.* Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.* Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.* Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.* Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.**You're Our Forward Deployed Engineer If...*** You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models* You have a degree in Computer Science or a related field* You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.* You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.* You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.* You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.* You can hold your own in a room with sales teams and customer architects.* You ship quality code and evaluate AI outputs with engineering rigor.* You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.* You thrive in the group chat that's building something, not just talking about it.* You're excited to travel ~25% of the time, working directly alongside customers.**Nice-to-Haves*** Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)* Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns* Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)* Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deploymentsUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.