Key Account Manager (field based, Belgium)

bioM?rieux BV; Brussel Hoofdstad; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A global healthcare company is seeking a Key Account Manager in Brussels, Belgium, to manage relationships with retail and hospital customers. The role requires 4-5 years of pharmaceutical sales experience, strong communication skills in Dutch or French, and expertise in customer-centric solutions. Competitive salary and benefits include a company car and annual bonus based on performance.

Prestations

Competitive salary

Attractive health care packages

Solid Pension Plan

Annual bonus

Company car

Training and development modules

Qualifications

• 4-5 years of experience in a marketing or sales role within the pharmaceutical industry.
• Experience in healthcare organizations, patient access to medication, tendering, and contracting.
• Demonstrated ability to thrive in a dynamic business environment with strong problem-solving skills.

Responsabilités

• Achieve or exceed sales targets for portfolio products.
• Collaborate with team members to design customer-centric action plans.
• Negotiate and coordinate sponsorships and local events.

Connaissances

Customer-centric sales techniques

Strategic mindset

Project management

Communication skills in Dutch or French

Formation

Relevant bachelor's or master's degree

Outils

CRM systems

Description du poste

Overview

Key Account Manager (field based, Belgium)

Purpose of the role: Reporting to the Sales Manager Benelux, this role will be the primary point of contact for Retail & hospital setting customers, wholesalers and market access customers, and will position Organon’s portfolio to meet customer needs. You will work closely with Key Accounts and hospital accounts to address complex needs and provide a high-quality customer experience. This role aims to deliver value to patients, payers and physicians and to be a trusted partner within Organon’s therapeutic areas. It is an independent role within the Benelux cluster, requiring autonomous cross-functional collaboration in the region.

Main responsibilities

• Consistently achieve or exceed sales targets for portfolio products and meet agreed KPIs.
• Develop and execute key product plans and focus area strategies to ensure effective implementation.
• Collaborate with the Sales Manager and Business Cluster Manager (BCM) to create and refine the marketing plan for various product segments.
• Design and implement customer-centric action plans for key accounts within the respective country, including centers and scientific leaders.
• Work closely with Market Access teams to develop and execute stakeholder plans.
• Take the lead in initiating and monitoring promotional budgets, including detailed activities, requisitions, and SAP processes.
• Manage local forecasting in partnership with the BCM and oversee supply chain reporting with the local Finance Department for product portfolios.
• Negotiate and coordinate sponsorships and the development of local Organon events and materials, ensuring compliance with local regulatory requirements, including submission and approval processes for events and materials and updates on Local Authority Procedures.
• Collaborate with the BCM, Market Access, and Tender and Contract Managers on contracts and special offers or discounts.
• Adapt regional marketing tools for local use within the Cross-Functional Team (CFT), or develop fully localized materials in collaboration with the BCM.
• Organize and manage international and local congresses, as well as Organon events (lectures, symposiums), in collaboration with the BCM, Medical Department, and BPM.
• Regularly report on competition, biosimilars, sales performance, market trends, and key account statuses using sales monitoring tools and data.
• Engage in continuous medical and skills training to ensure excellence in customer interactions.
• Liaise with the cluster Medical Adviser to provide input on the cluster Medical Action Plan.
• Maintain follow-up with hospital pharmacies and customers regarding implemented contracts.
• Achieve the set sales budget by delivering value to customers and patients through tailored customer solutions in collaboration with BCMs.
• Foster cooperation with cluster stakeholders within the Benelux organization, including compliance, finance, and commercial operations.
• Ensure close collaboration with various departments to align on and execute the key stakeholder plan effectively.
• Regular travel across The Netherlands, Belgium and Luxembourg, with occasional international travel (approximately 5 days per year).
• Allocate 80% of working hours to direct customer engagement and 20% to reporting, planning, budgeting, compliance, and internal stakeholder networking.

Your profile

• A relevant bachelor’s or master’s degree.
• 4-5 years of relevant experience in a marketing or sales role within the pharmaceutical industry (preferably within fertility or biosimilars).
• Comprehensive knowledge of Health Care Organizations, including decision-making processes related to reimbursement, patient access to medication, tendering, and contracting.
• Experience in marketing, project management, sales, and market access.
• Strong expertise in utilizing CRM systems to share client and activity information effectively.
• Proven ability to identify priority accounts, customer needs, and business opportunities to deliver effective solutions and results.
• Skilled in establishing and maintaining long-term relationships and partnerships.
• Committed to continuous personal and professional development in alignment with a personal development plan.
• Demonstrated ability to thrive in a dynamic business environment, bringing order to complexity.
• Outstanding oral and written communication abilities in Dutch or French (BE) and good knowledge of English.
• Highly independent, self-motivated, and mature.
• Strategic mindset, analytical thinking, and intellectual curiosity.
• Strong personal leadership, project management, and problem-solving skills.
• Collaborative and adept at working across various functions within a company.
• Customer-centric with excellent sales techniques and interaction skills.
• Entrepreneurial spirit and independent approach are essential.
• Budgeting and forecasting experience are considered an asset.
• Exceptional communication skills.

What we offer

We welcome you to a global, dynamic, and challenging environment with opportunities for personal development. Our benefits are competitive; the summary below highlights what you can expect.

• Competitive salary
• Attractive collective health care and insurance packages
• Solid Pension Plan
• Annual bonus based on individual sales performance
• Company car
• Numerous training, coaching, and e-learning modules for long-term development

About Organon

Organon delivers health solutions that enable people to live their best lives. We are a global healthcare company focused on Women’s Health, biosimilars, and related health solutions. Our Vision is a better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background and are committed to creating an inclusive environment.

Travel and Other Requirements

Travel across The Netherlands, Belgium, and Luxembourg is regularly required; occasional international travel may be necessary. A valid driving license is required where applicable.