Junior Supply Chain Analyst

Stroom Recruitment; Brussel Hoofdstad; On-site; EUR 38,000 - 52,000; Full time

Job summary

Stroom Recruitment is helping a Belgian FMCG client recruit a Junior Supply Chain Analyst to manage a Benelux client portfolio and collaborate with Customer Service and Sales.

You will monitor orders, invoicing, and deliveries, maintain data in SAP, and drive improvements across processes while keeping customers informed. The role offers an opportunity to grow within a dynamic, entrepreneurial environment.

Qualifications

• Bachelor’s or master’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Some initial work experience in supply chain, customer service, logistics, or a similar operational role is welcome.
• Fluent English; knowledge of Dutch and/or French is a plus.
• Analytical mindset with precision and structured problem solving.
• Curious, fast learner, adaptable to changing priorities.
• Proactive, solution-oriented, and able to work independently while collaborating with stakeholders.
• Experience with SAP is a plus, but not required.

Responsibilities

• Tracking orders, deliveries, and invoicing to ensure accuracy and timeliness.
• Maintaining daily contact with customers about orders, delivery times, product availability, and invoices.
• Analyzing and resolving operational issues such as complaints, incorrect invoices, or delivery changes.
• Verifying and updating customer data, pricing agreements, and administrative information in SAP.
• Coordinating with Customer Service and Sales to resolve inquiries and ensure smooth collaboration.
• Monitoring service levels and KPIs and discussing deviations with customers and internal stakeholders.
• Identifying potential improvements in daily processes and proposing practical solutions.

Job description

About the client

Our client is an established Belgian player in the FMCG sector, active in the beverage industry. With strong, internationally recognised brands, the company holds a solid position in the market and is committed to delivering high-quality products and building long-term customer relationships.

About the job

As a Junior Supply Chain Analyst, you will be responsible for your own client portfolio within the Benelux. You’ll monitor daily orders, deliveries, and invoicing, and serve as the first point of contact for clients regarding any questions or issues related to the supply chain. To do this, you’ll work closely with Customer Service, Sales, and your clients’ supply chain teams.

Specifically, you will be responsible for:

• Tracking orders, deliveries, and invoicing to ensure that everything is handled correctly and on time.
• Maintaining daily contact with customers and answering questions about orders, delivery times, product availability, and invoices.
• Analyzing and resolving operational issues, such as complaints, incorrect invoices, discrepancies in order quantities, or changes to delivery arrangements.
• Verifying and keeping customer data, pricing agreements, and other administrative information up to date in SAP.
• Coordinating with internal departments such as Customer Service and Sales to efficiently resolve customer inquiries and ensure smooth collaboration.
• Monitoring service levels and KPIs and discussing any deviations with customers and internal stakeholders.
• Identifying potential improvements in daily processes and proposing practical solutions to optimize service delivery and collaboration with customers.

Job requirements

For this opportunity, we are looking for an eager-to-learn and enterprising professional who is at the beginning of his or her career and is interested in further developing their skills in supply chain management;

• You have a bachelor’s or master’s degree, preferably in Supply Chain Management, Logistics, Business Administration, or a related field.
• Ideally, you have gained some initial work experience in supply chain, customer service, logistics, or a similar operational role. Motivated entry-level candidates with the right background are also welcome to apply.
• You communicate fluently and professionally, and you find it energizing to maintain contact with customers and colleagues.
• You have an analytical mindset, work with precision, and know how to tackle operational problems in a structured way.
• You’re curious, a quick learner, and able to adapt easily to changing circumstances and priorities.
• You enjoy taking the initiative, think in terms of solutions, and see opportunities to improve existing processes step by step.
• You work independently, but you also actively seek to collaborate with various stakeholders.
• You have a good command of English. Knowledge of Dutch and/or French is a plus.
• Experience with SAP is a plus, but not required.

What we offer

At our client’s company, you’ll find yourself in a dynamic and entrepreneurial environment where taking initiative, collaborating, and continuous improvement are key. You’ll have the opportunity to take responsibility for your own client portfolio and quickly build a thorough understanding of the clients, products, and internal supply chain processes. In addition, our client offers a comprehensive and attractive compensation package.