IT Supervisor - End User Support & Infrastructure

Jobat; Belgique; On-site; EUR 90,000 - 130,000; Full time

Job summary

Jobat is seeking an IT leader to guide and mentor the IT team, ensuring high-quality service delivery and strong user support across the organization.

The role oversees IT infrastructure, system availability, and operational performance, collaborating with business units to deliver reliable technology solutions and drive security, policy development, and overall efficiency.

Responsibilities

• Lead and mentor the IT team, ensuring efficient service delivery and strong user support.
• Oversee IT infrastructure, systems availability, and operational performance.
• Manage relationships with external technology partners, service providers, and software vendors.
• Drive IT initiatives that improve operational efficiency, user experience, and technology reliability.
• Establish and maintain IT policies, standards, and documentation.
• Support budgeting, technology planning, and resource allocation activities.
• Ensure security controls and best practices are implemented across business systems and infrastructure.
• Monitor IT risks and recommend appropriate improvement opportunities.
• Collaborate with business stakeholders to understand operational needs and deliver practical technology solutions.

Job description

The hiring company is a well-established organization with a strong presence across Asia. The company is recognized for its commitment to quality, innovation, and continuous growth, providing a collaborative and people-focused working environment.

Jobomschrijving

• Lead and mentor the IT team, ensuring efficient service delivery and strong user support.
• Oversee IT infrastructure, systems availability, and operational performance.
• Manage relationships with external technology partners, service providers, and software vendors.
• Drive IT initiatives that improve operational efficiency, user experience, and technology reliability.
• Establish and maintain IT policies, standards, and documentation.
• Support budgeting, technology planning, and resource allocation activities.
• Ensure security controls and best practices are implemented across business systems and infrastructure.
• Monitor IT risks and recommend appropriate improvement opportunities.
• Collaborate with business stakeholders to understand operational needs and deliver practical technology solutions.