IT Network Lead — Hybrid Work, Own Global Connectivity

Mateco Belgium NV; Waregem; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Company car

Fringe benefits

Job summary

mateco IT in Waregem is seeking an IT Network Lead to own the Connectivity service across all mateco countries. You will lead the internal Network Engineers and manage the external partner responsible for network operations.

This is not a deeply technical hands-on role, but focuses on people, partners and processes to ensure reliable, cost-effective services. You will drive improvements, own SLAs and KPIs, and coordinate capabilities across LAN/WAN/WLAN, security and new site integrations in a

Qualifications

• Bachelor in IT or equivalent experience.
• 5–10 years in IT infrastructure or network operations, with at least 2 years in a leading role.
• Proven people management and coaching experience.
• Experience managing an IT partner with SLAs, governance and performance reviews.
• Fluent in Dutch and English; French or German is a plus.

Responsibilities

• Lead, coach and develop a small team of IT Network Engineers.
• Own the service end to end: scope, SLAs, KPIs, reporting and budget.
• Steer the managed-service partner, chair governance meetings and handle escalations.
• Drive continuous improvement based on incident and performance data.
• Coordinate the network hardware lifecycle, new sites and M&A integrations.
• Work closely with Architecture, Cyber Security, Cloud and Local IT, including on NIS2 and ISO 27001 compliance.

Skills

People leadership

Partner management

Network expertise

ITIL

ServiceNow

Dutch language

English language

French or German (plus)

Education

Bachelor in IT or equivalent

Job description

mateco IT in Waregem is seeking an IT Network Lead to own the Connectivity service across all mateco countries. You will lead the internal Network Engineers and manage the external partner responsible for network operations.

This is not a deeply technical hands-on role, but focuses on people, partners and processes to ensure reliable, cost-effective services. You will drive improvements, own SLAs and KPIs, and coordinate capabilities across LAN/WAN/WLAN, security and new site integrations in a