Hybrid (Waregem) IT Network Lead view vacancy

Mateco Belgium NV; Waregem; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Company car

Fringe benefits

Job summary

mateco IT in Waregem is seeking an IT Network Lead to own the Connectivity service across all mateco countries. You will lead the internal Network Engineers and manage the external partner responsible for network operations.

This is not a deeply technical hands-on role, but focuses on people, partners and processes to ensure reliable, cost-effective services. You will drive improvements, own SLAs and KPIs, and coordinate capabilities across LAN/WAN/WLAN, security and new site integrations in a

Qualifications

• Bachelor in IT or equivalent experience.
• 5–10 years in IT infrastructure or network operations, with at least 2 years in a leading role.
• Proven people management and coaching experience.
• Experience managing an IT partner with SLAs, governance and performance reviews.
• Fluent in Dutch and English; French or German is a plus.

Responsibilities

• Lead, coach and develop a small team of IT Network Engineers.
• Own the service end to end: scope, SLAs, KPIs, reporting and budget.
• Steer the managed-service partner, chair governance meetings and handle escalations.
• Drive continuous improvement based on incident and performance data.
• Coordinate the network hardware lifecycle, new sites and M&A integrations.
• Work closely with Architecture, Cyber Security, Cloud and Local IT, including on NIS2 and ISO 27001 compliance.

Skills

People leadership

Partner management

Network expertise

ITIL

ServiceNow

Dutch language

English language

French or German (plus)

Education

Bachelor in IT or equivalent

Job description

mateco IT, the place to be foranyone who wants to develop their skills using the best of the best. mateco IT is located in Waregem since May 2024, but with clients across the globe, the world is our oyster.

We live IT, it’s in our core. So you can expect state-of-the-art technology and architecture. Providing you with all the tools you need to shine. Because we strive to answer all business challenges with inventive tech solutions, from microservices to machine learning, with a global deployment.

At mateco IT, you own the Connectivity service across all mateco countries: LAN, WLAN, WAN/SD-WAN, internet and firewalls. You lead our internal network engineers and steer the external partner that runs our network operations. This is not a hands-on engineering role. Your strength is bringing people, partners and processes together.

We’re looking for an IT Network Lead. Are you the one?

Are you an experienced IT infrastructure professional who combines people leadership, service ownership and strong partner management?

As our IT Network Lead, you take end-to-end ownership of the Connectivity service across all mateco countries. This includes LAN, WLAN, WAN/SD-WAN, internet connectivity and firewalls. You lead our internal IT Network Engineers and steer the external IT partner responsible for our network operations.

This is not a deep technical engineering role. Your strength lies in bringing people, partners and processes together. You make sure our network services are reliable, measurable, cost-effective and continuously improving.

Good. So what does that mean in detail?

As IT Network Lead, you will:

You will lead, coach and develop a small team of IT Network Engineers

You will own the service end to end: scope, SLAs, KPIs, reporting and budget

You will steer our managed-service partner, chair governance meetings and handle escalations

You will drive continuous improvement based on incident and performance data

You will coordinate the network hardware lifecycle, new sites and M&A integrations

You will work closely with Architecture, Cyber Security, Cloud and Local IT, including on NIS2 and ISO 27001 compliance

Ok. And what exactly would make you the perfect fit for this?

You have a bachelor in IT or equivalent experience

You have 5–10 years in IT infrastructure or network operations, with at least 2 years in a leading role

You have proven people management and coaching experience

You have experience in managing an IT partner: SLAs, governance and performance reviews

You have a broad network knowledge, enough to challenge specialists and make sound decisions

You have ITIL and ServiceNow (or similar) knowledge

You are fluent in Dutch and English; French or German is a plus

Still sounds good? This is what we have to offer you.

A key role with real impact in an international IT environment

High autonomy and ownership of a critical service

Flexible hours and 2 days of home working per week

Attractive salary package with company car and fringe benefits