IT Data Center Infrastructure Technician

nTech Workforce; Belgique; Sur place; EUR 45 000 - 62 000; Plein temps

Résumé du poste

nTech Workforce is seeking a Data Center & IT Field Operations Technician to own data center operations, plan cabling and rack layouts, and resolve hardware issues. The role includes hands-on maintenance of servers and storage, SAN zoning, and VMware ESXi deployment, with out-of-band management on Dell/HPE systems.

Occasional travel to regional offices supports IT infrastructure needs. The ideal candidate has 2–4 years in data centers, strong networking basics, and excellent communication skills

Qualifications

• 2–4 years of experience in data center environments or IT field support.
• Hands-on experience with Dell and HPE server hardware and storage arrays.
• Experience configuring out-of-band management interfaces (iDRAC, iLO) and VMware ESXi.

Responsabilités

• Take complete operational ownership of the data center and coordinate cable planning and rack layout.
• Perform hands-on maintenance, troubleshoot server and storage hardware failures.
• Inspect and resolve physical wiring issues for Ethernet and fiber.
• Perform SAN zoning on Cisco MDS switches to connect storage and servers.
• Install and configure VMware virtualization environments.
• Set up and maintain out-of-band management on Dell and HPE servers.
• Image, configure, and deploy Windows 10 and 11 workstations.
• Manage hardware consoles via serial communications.
• Conduct daily walk-throughs of control rooms to support shift managers.

Connaissances

Customer-service mindset

Strong communication

Independent work

Task prioritization

Troubleshooting

Data center operations

Hardware installation

Formation

High school diploma or equivalent

Associate degree preferred

AWS Academy Cloud Foundations

Outils

VMware ESXi

Dell iDRAC

HP iLO

Cisco MDS SAN

Ethernet & fiber cabling

Windows 10/11 imaging

Description du poste

• Travel occasionally to regional branch offices in Kennett Square, PA, Atlantic City area, NJ, and Plymouth Meeting, PA to support local infrastructure needs

Overview

Our client is seeking a Data Center & IT Field Operations Technician to join their team. This position serves as a primary technical resource responsible for managing, maintaining, and supporting data center infrastructure and local office IT systems. The ideal candidate is a proactive self-starter who can take full ownership of data center operations including coordinating hardware racking, running cable plans, and resolving hardware failures while balancing day-to-day user support in a dynamic environment.

Responsibilities

• Take complete operational ownership of the data center, coordinating cable planning, equipment racking, and layout with Data Center Operations.
• Perform hands-on data center maintenance, including installing, replacing, and troubleshooting server and storage array hardware failures.
• Inspect and resolve physical wiring issues involving both Ethernet and fiber connections.
• Perform SAN zoning on Cisco MDS switches to establish secure connectivity between storage infrastructure and servers.
• Install and configure VMware virtualization environments.
• Set up and maintain out-of-band management systems on Dell and HPE servers.
• Image, configure, and deploy Windows 10 and 11 workstations for end users.
• Work with serial communications for hardware console management and configuration.
• Conduct daily morning walk-throughs of control rooms to check in with shift managers and resolve emerging IT support needs.

Required Skills & Experience

• High school diploma or equivalent degree; technical training or associate degree preferred.
• 2 to 4 years of experience working in data center environments, hands-on IT field support, or system administration.
• Strong technical background in Dell and HPE server hardware, storage arrays, and physical layer networking (Ethernet and fiber cabling).
• Hands-on experience configuring out-of-band management interfaces (iDRAC, iLO) and installing VMware ESXi.
• Practical understanding of Cisco MDS switch zoning and storage area network (SAN) connectivity.
• Solid working knowledge of Windows 10 and Windows 11 operating systems and workstation imaging techniques.
• Familiarity with serial communication protocols and console connections.
• Exceptional verbal and written communication skills with a strong customer-service mindset.
• Strong self-management skills with the proven ability to work independently, prioritize tasks, and take full ownership of assigned environments.

Certifications:

• AWS Academy Graduate - AWS Academy Cloud Foundations