IT Business Partner (dept HR)

Sodexo Belgium; Brussel; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

Sodexo Belgium is seeking a Business Partner – HR & WFM to align IT initiatives with business priorities and act as the bridge between local business domains and TDDI. The successful candidate will actively participate in the Regional Community of Practice, contribute to the TDDI roadmap, and serve as a local ambassador for transformation initiatives.

Your role will involve managing vendor relationships and monitoring KPIs to ensure service quality and continuous improvement. This position is critical for fostering strong stakeholder relationships and generating measurable business value across the organization.

Responsabilités

• Act as the key bridge between local business domains and TDDI.
• Participate in the Regional Community of Practice, exchanging knowledge.
• Contribute to the TDDI roadmap, gathering business needs.
• Act as a local demand or portfolio manager.
• Serve as a local ambassador for TDDI transformation.
• Coordinate change delivery and incident management.
• Manage relationships with vendors and suppliers.
• Monitor KPIs and performance dashboards.

Description du poste

As the Business Partner – HR & WFM, you will act as the key bridge between local business domains and TDDI by capturing business needs, translating them into IT requirements, and connecting with regional TDDI to deliver effective solutions. You align IT initiatives with business priorities, fosters strong stakeholder relationships, and ensures that IT investments generate measurable business value.

• Actively participate in the Regional Community of Practice (CoP) within the Application domain, exchanging knowledge and best practices with colleagues across the region.
• Contribute to the business domain and TDDI roadmap by gathering business needs, including cost and budget considerations, and aligning them with the relevant TDDI solution centers.
• Act as a local demand or portfolio manager within the TDDI Demand Management process by clarifying business demand, ensuring alignment with TDDI policies and guidelines, and facilitating the approval of local or cluster initiatives with the appropriate experts.
• Serve as a local ambassador for TDDI transformation initiatives, ensuring alignment between regional objectives and the needs of one or more business domains.
• Bridge regional, cluster, or country business requirements with TDDI’s technical capabilities and services.
• Coordinate change delivery, major incident management, temporary fixes, and workarounds for applications and systems within the Application domain at global, regional, and local levels.
• Manage relationships with vendors and suppliers operating within the scope of the Application domain.
• Monitor KPIs and performance dashboards for local solutions to ensure service quality and drive continuous improvement.