Internship / Stage Planning Operations (Supply Chain)

JACOBS DOUWE EGBERTS; Brussel Hoofdstad; Sur place; EUR 6 700 - 10 000; Plein temps

Résumé du poste

JDE Peet's is seeking a Planning Operations Intern to join the Belux Operations team. You will support dispatching and installation activities, create service calls, coordinate field technicians, and assist the logistics team in daily routines.

The role also focuses on process improvements and cross-functional collaboration to enhance customer experiences. This hands-on internship requires an enthusiastic student with a business background, ideally in supply chain or operations, and fluency in

Qualifications

• Must be an enthusiastic student with a business background.
• Internship is a mandatory part of your studies.
• Strong communication & analytical skills required.
• Pro-active, owning your projects and deadlines, results driven.
• Basic understanding of Dutch or French and fluent in English.

Responsabilités

• Support Planning (Dispatching) and Installation teams with day-to-day tasks (≈60%).
• Create service calls and coordinate with field technicians.
• Assist logistics with daily monitoring of operations.
• Support cross-functional initiatives to resolve issues.
• Plan and schedule installations and project rollouts.
• Process orders from draft to pending status.
• Contribute to process improvements (≈40%).
• Participate in field visits to understand customer needs.

Connaissances

Communication skills

Analytical skills

Team player

Proactive

Fluent English

Formation

Business-related studies

Description du poste

As a Planning Operations Intern at JDE Peet's, you will join the Belux Operations team and contribute to the planning and execution of technical services for our B2B coffee machine customers. This internship will provide valuable insights into how we deliver exceptional service to our customers and create remarkable customer experiences.

Your main responsibilities:

• Support the Planning (Dispatching) and Installation team with day-to-day operational tasks (approximately 60% of your time), including:
• Creating service calls in the system based on customer requests
• Coordinating with field technicians regarding their schedules and assignments
• Assisting the logistics team with daily monitoring and follow-up of operational routines
• Supporting cross-functional initiatives to resolve operational issues
• Coordinating the planning and scheduling of installations and project rollouts
• Processing orders from draft to pending status
• Contribute to process improvement initiatives (approximately 40% of your time) by:
• Identifying opportunities for improvement within your function and across operations
• Developing and proposing enhancement recommendations based on operational insights
• Participate in field visits with the technical team to gain firsthand understanding of customer needs and business operations

This is a hands-on, practical internship focused on gaining real work experience rather than conducting research.

• You are an enthusiastic student with a matching educational business background, and preferably a supply chain or operations passionate.
• Your internship is a mandatory aspect of your studies.
• You are a team player with strong communication & analytical skills
• You work pro-actively, take ownership of your own projects and deadlines, and are result driven
• You can have basic understanding/ability to speak in either Dutch or French and be fluent in English
• You're available for at least 5to 6months starting from January/February 2027
• Your internship is a mandatory part of your studies

What's it like to work at JDE Peet's?

We are people united by the power and possibility of tea and coffee. At JDE Peet's, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale.Our ambition is simple - JDE Peet's: unleashing the possibilities of coffee and tea.

At JDE Peet's, we believe it's amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, you can fulfil your ambitions and contribute to our success. When you grow, we grow, and coffee & tea grows.

What's next?

Our DE&I Statement

At JDE Peet's we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Find out more at: https://careers.jacobsdouweegberts.com/

unleashyourpossibility #acupofamazing #LI-Hybrid

JDE Peet's - now part of Keurig Dr Pepper - is the world's leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs.

Who we are?

We are JDE Peet's. We craft coffee for every cup and build brands for every heart.

JDE Peet's - now part of Keurig Dr Pepper - is the world's leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peet's generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com .

What's it like to work at JDE Peet's?

We believe amazing things happen over a cup of coffee.