Internship / stage Customer Service / Supply Chain

JDE Peet's; Brussel; Sur place; EUR 13 000 - 16 000; Plein temps

Résumé du poste

JDE Peet’s in Brussels is offering a Customer Service / Supply Chain Intern position to strengthen the Belux team. You will be integrated in the customer service function for Out of Home brands in Belgium, gaining insights into how coffee and tea reach customers and final cups.

You will collaborate with Sales, Finance and Marketing, support day-to-day operations, and contribute to OTIF improvements while supporting local supply chain projects and sustainability initiatives.

Qualifications

• Internship must be part of your educational program.
• Strong communication and analytical skills.
• Willingness to commit 5–6 months starting Feb/March 2027.
• Interest in coffee/tea and B2B supply chain is a plus.

Responsabilités

• Join the Belux supply chain's customer service team in Brussels.
• Support day-to-day operations and customer order alignment.
• Help ensure OTIF deliveries and resolve issues.
• Collaborate with Sales, Finance, Marketing, and 3PL partners.
• Support local supply chain projects and sustainability initiatives.

Connaissances

English fluency

Dutch/French bilingual

Strong communication

Analytical skills

Team player

Formation

Business/Logistics/ Supply Chain background

Description du poste

Who we are?

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart.

Company Description

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart.

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com.

What’s it like to work at JDE Peet’s?

We believe amazing things happen over a cup of coffee. Together, we create those moments every day, turning ideas into impact and possibilities into reality. At JDE Peet’s, we work as one team guided by our values: we Dare to Amaze, Own It, Make It Simple, and Win Together. Here, you’ll find the freedom to innovate, the courage to take bold steps, and the support to grow your career in a global environment.

Come join our team and discover what your cup of amazing can be!

Job Description

We're looking for a Customer Service / Supply Chain Intern to strengthen our team in Brussels. You will be integrated in the Belux supply chain and become part of the team responsible for the customer service of Out of Home customers for our coffee & tea brands in Belgium. This will give you the insights on how your coffee or tea is ending up at our customers, and finally in your cup. Because everyone deserves the cup of coffee or tea they love!

Your Main Responsibilities

• You will actively be integrated in the customer service team, where you are asked to be a supportive member and take a responsibility on projects and day to day operations.
• A large part of the tasks will be operationally,supporting the team in the day to day operations, for example:
• Contacting customers to align on orders
• Ensure On Time In Full (OTIF) deliveries of the orders
• Support the team in cross-functional initiatives to tackle issues
• Another part of the tasks consists of using the experience from the operational activities to support & initiate improvement proposals, within the function as well as cross-functional within supply chain
• You will work closely together with the other internal departments like Sales, Finance & marketing. Next to this you will also be exposed to external cooperation with our 3th party logistics.
• Sustainability plays an important role in our local supply chain. In your role you will also be integrated in our local supply chain projects.

Qualifications

Working at JDE Peet’s is hands-on, giving you the chance to leave your mark while working together as one team. We’re a fast-paced company on a mission, focused on what matters most. Our environment demands energy, agility, and bold thinking. If you’re ready to make an impact and grow in a global team, JDE Peet’s is the place for you.

Skills

• You are an enthusiastic student (internship must be part of your educational program) with a matching educational business background and preferably a supply chain passionate.
• You are a team player with strong communication & analytical skills
• You work pro actively, take ownership of your own projects and deadlines, and are result driven
• You are passionate about the coffee & tea business, interested in different perspectives of the business, like e-commerce, sustainability and B2B.
• You are Dutch and/or French speaking and fluent in English
• You’re available for at least 5 to 6 months starting from February/March 2027

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Our efforts on this agenda have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader Certification in 2025 thanks to an unexplained gender pay gap of 0.52%.

#unleashyourpossibility #acupofamazing