Internal Team Support Insurance

Axis Group - HR Advisor; Berchem; Sur place; EUR 28 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Comprehensive benefits package

Professional growth opportunities

Résumé du poste

Axis Group is seeking an Internal Insurance Team Support Specialist to assist with contract management, maintain contact with insurers, and ensure efficient information sharing within the team.

The role emphasizes organization, clear communication, and accuracy, with mentorship from the team leader and opportunities for professional growth in a dynamic insurance environment.

Qualifications

• Relevant degree or equivalent work experience in the insurance industry.
• Excellent written and verbal communication skills.
• Strong digital and analytical thinking abilities.
• Second language such as French or Dutch preferred.
• Excellent organizational skills, attention to detail, and flexibility.
• Proactive, self-reliant and problem-solving mindset.

Responsabilités

• Support the team with administrative tasks in Corporate / Private Clients / Claims areas.
• Handle administrative processing related to contract management.
• Maintain contact with insurers and team members; no direct client contact.
• Be mentored by the team leader to support professional development.
• Ensure information is communicated effectively within the team to balance workload.
• Distribute incoming mail and emails relevant to the role.
• Organize documents in the BRIO central management system.
• Assist with contract management with partner insurers per Client Advisor guidelines.
• Prepare documents for sending to clients or insurers after approval.
• Conduct market research and quotes for auto insurers and fire policies for simple risks.

Connaissances

Contract management

Administrative tasks

Insurer liaison

Document management BRIO

Market research

Communication skills

Multilingual (French/Dutch)

Formation

Related degree or experience

Outils

BRIO

Description du poste

Are you an administrative jack-of-all-trades with a passion for the insurance industry? Our client is looking for an “Internal Insurance Team Support Specialist” to join the team! In this role, you’ll assist with contract management, maintain contact with insurers, and ensure efficient information sharing within the team. Your organizational skills and communication abilities will make all the difference. Enjoy a competitive salary and plenty of opportunities for personal growth in a dynamic work environment. Do you have a proactive attitude and a team-oriented mindset?

• You will support the team in your area of expertise (Corporate / Private Clients / Claims) with various administrative tasks.
• You will be responsible for the administrative processing related to contract management.
• You will maintain direct contact with insurers and your team members, but you will not have direct contact with clients.
• You will be mentored by your team leader, who will ensure your professional development and help you broaden your knowledge.
• You ensure that important information is communicated effectively within the team so that the workload is distributed evenly.
• You distribute incoming mail and emails relevant to your field.
• You organize documents in the central management system, BRIO.
• You will assist with contract management with partner insurers, following the Client Advisor’s guidelines.
• You prepare documents for sending to the client. These documents are approved in advance by the Client Advisor, who then sends them to the client or the insurance company.
• You conduct market research (requests for and full management of quotes) with auto insurers and for fire insurance policies involving simple risks and other matters (such as private individuals).
• You prepare insurance certificates with insurance companies and arrange for duplicates of payment receipts.

The ideal candidate:

• Has a relevant degree or equivalent work experience in the industry.
• Has excellent written and verbal communication skills.
• Possesses strong digital and analytical thinking skills.
• Preferably speaks a second language, such as French or Dutch.
• Demonstrates strong organizational skills, attention to detail, and flexibility.
• Is proactive, self-reliant, and has well-developed problem-solving skills.
• Has a team-oriented mindset and a positive attitude.

Our client offers you:

• An attractive, competitive salary that reflects your experience and skills.
• A comprehensive benefits package that helps you achieve an ideal work-life balance.
• Opportunities for professional growth and development, so you can continue to excel in your field.
• A stimulating and supportive work environment that encourages creativity and collaboration.