ICT Program Manager

Beaulieu International Group; Waregem; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Company car

Extra-legal benefits

Job summary

Beaulieu International Group is seeking an experienced Program Manager to lead complex ICT programs in a hybrid setup. You will own governance, reporting, and executive updates while aligning multiple divisions, suppliers, and technologies.

Strong leadership, budgeting, and cross-functional collaboration are essential. The role requires 7+ years in program management, fluency in Dutch and English, and knowledge of ITIL, Agile/Waterfall methodologies, and AI productivity tools.

Qualifications

• Master’s degree or equivalent through experience.
• At least 7 years of experience in program management, senior project management, transformation management, or a complex delivery environment.
• Strong expertise in program governance, stakeholder management, executive communication, budgeting, planning, reporting, benefits tracking, and risk management.
• Experience across multiple business functions, divisions, ICT domains, suppliers, and technologies.
• Solid understanding of Agile and waterfall delivery methodologies, IT governance, portfolio management, and ITIL principles.
• Practical experience using AI productivity tools such as Microsoft 365 Copilot to improve reporting, documentation, analysis, communication, and follow-up.
• Fluent in Dutch and English; knowledge of French is an asset.

Responsibilities

• Lead programs from initiation to closure, coordinating multiple interdependent projects and workstreams.
• Define and manage program scope, roadmap, milestones, budgets, resources, risks, issues, dependencies, benefits, and key decisions.
• Drive alignment between business departments, divisions, ICT teams, project managers, and external partners.
• Take ownership of program governance, reporting, and decision-making processes.
• Prepare steering committee materials, executive updates, status reports, and escalation proposals.
• Ensure alignment between strategic business objectives, divisional priorities, solution design, ICT delivery capacity, and operational readiness.
• Assess and manage program-level changes, evaluating impact on scope, timing, budget, quality, resources, adoption, and business value.
• Coordinate stakeholder engagement and build commitment across internal and external stakeholders.
• Support business adoption by overseeing communication, training, documentation, support alignment, acceptance activities, and hypercare.
• Drive improvement in program delivery practices and contribute to a structured execution culture.

Skills

Governance & Stakeholder Management

Executive communication

Budgeting & Planning

Reporting & Benefits tracking

Risk management

Agile & Waterfall

Cross-functional collaboration

AI productivity tools usage

Education

Master’s degree or equivalent

Tools

Microsoft 365 Copilot

IT governance

Job description

Help lead the Delivery of Business-Critical ICT Programs

As a Program Manager at Beaulieu International Group, you take ownership of complex, business-critical programs that connect strategy with execution. You lead cross-departmental and cross-divisional initiatives, align stakeholders around shared objectives, and help shape value that lasts across our organisation.

What you will do

• Lead programs from initiation to closure, coordinating multiple interdependent projects and workstreams.
• Define and manage program scope, roadmap, milestones, budgets, resources, risks, issues, dependencies, benefits, and key decisions.
• Drive alignment between business departments, divisions, ICT teams, project managers, and external partners.
• Take ownership of program governance, reporting, and decision-making processes.
• Prepare steering committee materials, executive updates, status reports, and escalation proposals.
• Ensure alignment between strategic business objectives, divisional priorities, solution design, ICT delivery capacity, and operational readiness.
• Assess and manage program-level changes, evaluating their impact on scope, timing, budget, quality, resources, adoption, and expected business value.
• Coordinate stakeholder engagement and build commitment across a diverse group of internal and external stakeholders.
• Support business adoption by overseeing communication, training, documentation, support alignment, acceptance activities, and hypercare.
• Drive improvement in program delivery practices and contribute to a structured and effective execution culture.

What you bring

• Master’s degree or equivalent through experience.
• At least 7 years of experience in program management, senior project management, transformation management, or a comparable complex delivery environment.
• Strong expertise in program governance, stakeholder management, executive communication, budgeting, planning, reporting, benefits tracking, and risk management.
• Experience working across multiple business functions, divisions, ICT domains, suppliers, and technologies.
• Solid understanding of Agile and waterfall delivery methodologies, IT governance, portfolio management, and ITIL principles.
• Practical experience using AI productivity tools such as Microsoft 365 Copilot to improve reporting, documentation, analysis, communication, and follow-up.
• Fluent in Dutch and English. Knowledge of French is an asset.

What you will find at Beaulieu

• The opportunity to lead strategic programs that influence the future of our business and ICT landscape.
• An international industrial environment where long-term thinking, ownership, and continuous improvement are valued.
• The autonomy to take decisions, explore opportunities, and drive meaningful change.

Flexible working arrangements, including hybrid working, flexible hours, and flexibility in planning your annual leave.

• A competitive salary package complemented by attractive extra-legal benefits and a company car.

Ready to take ownership?

Are you an experienced Program Manager who combines structure, stakeholder leadership, and a hands-on mindset? Join Beaulieu International Group and help deliver programs that create lasting business value while shaping the future of our organisation.

• Prepare program reporting, steering committees, executive updates, governance materials, and escalation proposals.
• Ensure alignment between strategic business objectives, divisional priorities, solution design, ICT delivery capacity, change readiness, and operational readiness.
• Manage program-level changes and assess impact on timing, scope, budget, quality, resources, benefits, adoption, and stakeholder expectations.
• Ensure business adoption and smooth transition to operations, including communication, training, documentation, support alignment, acceptance, and hypercare.

What You Bring

• 7+ years of experience in program management, senior project management, transformation management, or a similar complex delivery role.
• Strong background in program governance, stakeholder engagement, executive communication, planning, budgeting, reporting, benefits tracking, and risk management.
• Experience working across multiple business departments, divisions, ICT domains, teams, suppliers, and technologies.
• Understanding of program and project delivery methodologies, Agile, waterfall, IT governance, portfolio management, and ITIL principles.
• Practical knowledge and usage of AI productivity tools, such as Microsoft 365 Copilot or similar capabilities, to improve meeting preparation, reporting, documentation, communication, analysis, and follow-up.
• Structured, pragmatic, result-oriented, communicative, politically sensitive, stress-resilient, improvement-driven, and confident in using AI productivity capabilities to work more effectively.
• Fluent Dutch and strong English; French is a plus.

ABOUT BEAULIEU INTERNATIONAL GROUP

As a global family business, we develop and co-create – in an innovative, entrepreneurial and sustainable way – flooring and material solutions to enhance the quality of living and working for every generation.

Headquartered in Belgium, B.I.G. employs over 4.700 people worldwide in 19 countries throughout Eurasia, America and Oceania and serves customers in 150 countries. In 2023, B.I.G. reported sales of €2 billion. At B.I.G., we work purposefully to build a sustainable future. Our sense of entrepreneurship and our ambition enable us to continue to grow together with our employees, customers, suppliers, shareholders and the society in which we operate.