IAM Support Engineer – Azure & Entra ID

Pauwels Consulting; Schaarbeek; Hybride; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Pauwels Consulting is seeking an IAM Support Engineer to join our security and identity service desk in Brussels. You will manage technical access, resolve security-related incidents, and support migrations of service management systems.

You will contribute to onboarding/offboarding workflows, implement infrastructure changes, and develop security policies. Strong Azure, Entra ID, and ITIL experience are essential, with teamwork and English proficiency plus Dutch or French language skills.

Qualifications

• Bachelor’s or Master’s degree in a relevant field or equivalent through experience.
• 3+ years of experience configuring and managing Microsoft Azure.
• 3+ years of experience with Microsoft Entra ID (Azure AD) advanced configuration.
• 3+ years of experience in IT Networking: IP addressing, subnets, firewalls, routing, DNS.
• Experience drafting, monitoring, and executing ITIL processes and guidelines.
• Experience with Microsoft Entra components like Privileged Identity Manager, Identity Governance, Domain Services.
• Fluent in English with Dutch or French at C1 level.

Responsabilités

• Resolve incidents and service requests within security, privacy, and identity management.
• Handle onboarding and offboarding processes for various clients.
• Implement and monitor changes within infrastructure and account management teams.
• Develop and maintain security and privacy policies, standards, procedures, and guidelines.
• Collaborate with stakeholders to provide technical support and ensure security compliance.
• Contribute to migrating ITSM tools to a new service management platform.

Connaissances

Azure

IT Networking

Entra ID

ITIL

Domain Services

Privileged Identity Manager

Identity Governance

DNS

Firewalls

Dutch or French language

English language

Formation

Bachelor’s or Master’s degree in a relevant field

Outils

Office 365

ServiceNow

TOPdesk

MS-500

AZ-500

SC-100

SC-300

SC-900

Description du poste

Our client, a key organization in the utilities sector, is looking for an IAM Support Engineer to join their specialized security and identity service desk. This role focuses on managing technical access, resolving security-related incidents, and supporting the migration of service management systems.

• Resolve incidents, information requests, and service applications within the security, privacy, and identity management domains.
• Manage the technical and administrative aspects of onboarding and offboarding processes for various clients.
• Implement and monitor changes within the infrastructure and account management teams.
• Develop and maintain security and privacy policies, standards, procedures, and operational guidelines.
• Collaborate with stakeholders and internal teams to provide technical support and ensure security compliance.
• Contribute actively to the transition from current ITSM tools to a new service management platform.

• You possess a Bachelor’s or Master’s degree in a relevant field or equivalent through experience.
• You bring 3+ years of experience in the technical configuration and management of Microsoft Azure.
• You have 3+ years of experience with Microsoft Entra ID (formerly Azure AD), including advanced technical configuration beyond basic user administration.
• You possess 3+ years of experience in IT Networking, specifically with IP addressing, subnets, firewalls, routing, and DNS.
• You have proven experience in drafting, monitoring, and executing technical or operational processes and ITIL guidelines.
• You bring experience with Microsoft Entra components such as Privileged Identity Manager, Identity Governance, and Domain Services.
• You're proactive and able to work effectively both independently and as part of a team.
• You are fluent in English with C1 level proficiency in either Dutch or French.

Nice to Haves

• Experience within the energy market.
• 3+ years of experience with Office 365.
• Working knowledge of ServiceNow or TOPdesk.
• Relevant certifications such as MS-500, AZ-500, SC-100, SC-300, or SC-900.
• Active knowledge of both Dutch and French.

• Start date: 02/11/2026
• Duration: 24 months (plus 12-month extension option)
• Work regime: Full-time
• Location: Brussels
• Working model: Hybrid (minimum 2 days per week onsite)
• Contract: open to both permanent employees and freelancers