Hands-on Operations Manager (Right-hand-manager)

Nu Flow; Harelbeke; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Meal vouchers

Hospitalisation insurance

Commercial vehicle with fuel card

Job summary

Nu Flow is seeking a Hands-on Operations Manager in Harelbeke to oversee daily operations and ensure project quality in the construction sector. The ideal candidate will communicate effectively in Dutch and have experience with technical projects, ERP, and CRM systems.

This role offers a market-based salary package, commercial vehicle, meal vouchers, and hospitalisation insurance, within a supportive environment that promotes career growth.

Qualifications

• Experience with technical projects in the construction sector.
• Ability to read and interpret technical plans.
• Knowledge of ERP and CRM systems.

Responsibilities

• Drive day-to-day organization and act as a liaison between technicians and clients.
• Prepare and follow work schedules for technicians.
• Monitor deadlines and quality of construction sites.

Skills

Project follow-up

Dutch at professional level

Team coordination

Technical project management

People coaching

Tools

ERP systems

CRM systems

Job description

Hands-on Operations Manager (Right-hand-manager)

Vacancies Hands-on Operations Manager (Right-hand-manager)

Introduction

Nu Flow (www.nuflow.be) operates in technical services within the construction industry, with a strong focus on efficiency and customer orientation. From our offices in Harelbeke we coordinate diverse projects - from repairs without demolition to complete renovations. To support our continued growth, we are looking for an additional colleague for a key role within the company: Right-hand-manager (Hands-on Operations Manager)

Function

You are the driving force behind the day-to-day organisation and the link between technicians, clients and the two directors. You will ensure that projects run smoothly and to a high standard and actively contribute to the growth of the company. About 90% of your time will be spent on project follow-up in the office; the remaining 10% you will visit the sites. Specifically, this includes:

• You will prepare and closely follow the work schedule for our technicians.
• You monitor the deadlines and quality of ongoing construction sites.
• You will be the point of contact for customers on queries and follow-up.
• You coordinate stock management and material orders.
• You visit sites to check the quality and evolution of the technicians.
• You resolve any problem situations on site in consultation with the customer.

Profile

You speak Dutch at professional level; knowledge of French is a plus.

You have experience with technical projects in the construction sector and can read and interpret technical plans.

You have knowledge of ERP and CRM systems and are familiar with process optimisation.

You are strong in plan and organise.

You take initiative, are responsible and solution-oriented.

You are assertive, communicates clearly and is a real people coach.

Offer

• A market-based salary package according to knowledge and experience.
• Commercial vehicle with fuel card.
• Meal vouchers and hospitalisation insurance.
• A autonomous and varied leadership role with responsibility.
• The ability to grow with the company.
• A stable and family-oriented working environment with opportunities for advancement.