Global Deployment & Rollout Lead

Tata Consultancy Services; Brussel Hoofdstad; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Tata Consultancy Services in Brussels, Belgium, is seeking a Roll-Out Coordinator to plan, coordinate, and execute deployment roll-outs across business and IT teams. You will ensure smooth deployments, user adoption, and readiness for steady-state operations in a multilingual environment.

The role requires strong stakeholder management, project coordination, and change management skills with cross-functional collaboration. Full-time, on-site position with exposure to enterprise platforms.

Qualifications

• Bachelor's degree or equivalent practical experience in IT, business administration, project management, or a related discipline.
• Experience coordinating software, infrastructure, or enterprise application rollouts within complex environments.

Responsabilités

• Plan and coordinate detailed roll-out schedules, milestones, dependencies, and deployment activities across multiple teams and locations.
• Collaborate with development, testing, operations, business, and support teams to ensure deployment readiness.
• Validate readiness checklists, environments, support structures, and business preparedness prior to deployment.
• Monitor deployment progress, track issues, identify risks, and elevate challenges to ensure delivery timelines and quality standards are maintained.
• Deliver training sessions and knowledge transfer activities for end users, operations, and support teams.
• Maintain deployment documentation, runbooks, user guides, and rollout status reports.
• Gather stakeholder feedback and track rollout KPIs, including adoption rates, incident volumes, and user satisfaction metrics.
• Conduct post-deployment reviews, identify lessons learned, and implement continuous improvement initiatives.
• Support hypercare activities, troubleshooting efforts, and transition to operational support teams.
• Manage stakeholder communications and expectations throughout the rollout lifecycle.
• Define and maintain rollback and contingency procedures to minimize deployment risks.
• Establish and monitor readiness and adoption metrics to measure rollout effectiveness.
• Coordinate multiple rollout initiatives simultaneously while ensuring governance and delivery standards are met.

Connaissances

Roll-out coordination

Stakeholder management

Project coordination

Communication

Documentation

Formation

Bachelor's degree or equivalent (IT/BA/PM)

Outils

Microsoft Project

JIRA

ServiceNow

Ansible

Puppet

SCCM

Power BI

Excel

Teams/SharePoint

Description du poste

Tata Consultancy Services in Brussels, Belgium, is seeking a Roll-Out Coordinator to plan, coordinate, and execute deployment roll-outs across business and IT teams. You will ensure smooth deployments, user adoption, and readiness for steady-state operations in a multilingual environment.

The role requires strong stakeholder management, project coordination, and change management skills with cross-functional collaboration. Full-time, on-site position with exposure to enterprise platforms.