Functional Analyst

In4Matic; Brussel Hoofdstad; Hybrid; EUR 45,000 - 62,000; Full time

Job summary

In4Matic is seeking a functional analyst to support judicial and identity-related projects within its ICT and information management environment. The role focuses on modernizing biometric capabilities to improve identity verification and search processes, while coordinating with legal experts and IT teams.

Responsibilities include gathering requirements, modelling processes with UML/BPMN, and ensuring alignment between business needs and technical solutions.

Qualifications

• Confirmed experience as a functional analyst.
• Strong written and verbal communication skills.
• Ability to translate technical topics into clear, accessible language.
• User-oriented mindset with empathy for user needs and challenges.

Responsibilities

• Manage one or more functional analysis processes.
• Analyse and model end-user needs.
• Collect, document, and prioritize stakeholder requirements.
• Write detailed functional specifications.
• Assess the impact of proposed changes on existing systems and business processes.
• Work closely with developers to ensure technical solutions align with functional needs.
• Define the tests linked to the analysis and specification phases.
• Act as the main point of contact for the assigned functional topics.
• Prepare and deliver user training where needed.

Skills

Functional analysis methods

Process modelling (UML/BPMN)

Microsoft 365

Excel data analysis (formulas, pivot)

Visio or Draw.io

Jira

Azure DevOps

API management

DevOps basics (Git, Jenkins)

Cloud platforms (AWS, Azure)

IT security basics

Test management & automation tools

Prototyping

Tools

Visio

Draw.io

Git

Jenkins

SQL Server

MySQL

Azure DevOps

Jira

AWS

Azure

Job description

Function

Our client is looking for a functional analyst to support a range of judicial and identity-related projects within its ICT and information management environment. The assignment sits in a context where biometric capabilities are being modernized to improve the quality, accuracy, and efficiency of identity verification and search processes.

Responsibilities

• Manage one or more functional analysis processes.
• Analyse and model end-user needs.
• Collect, document, and prioritize stakeholder requirements.
• Write detailed functional specifications.
• Assess the impact of proposed changes on existing systems and business processes.
• Work closely with developers to ensure technical solutions align with functional needs.
• Define the tests linked to the analysis and specification phases.
• Act as the main point of contact for the assigned functional topics.
• Prepare and deliver user training where needed.

Technical Skills

• Strong command of functional analysis methods and process description techniques.
• Experience with process modelling and visual documentation, including UML and BPMN.
• Good working knowledge of Microsoft 365.
• Ability to use Excel for advanced data analysis, including formulas and pivot tables.
• Experience with Visio or an equivalent tool such as Draw.io.
• Familiarity with project and collaboration tools such as Jira or Azure DevOps.
• Knowledge of SQL and relational databases such as SQL Server or MySQL.
• Understanding of API management.
• Basic knowledge of DevOps and continuous integration tools such as Git and Jenkins.
• Experience with cloud platforms such as AWS or Azure is an asset.
• Knowledge of IT security principles and ISO-related standards is a plus.
• Experience with test management and test automation tools is an advantage.
• Experience with prototyping is considered a strong asset.

Profile

• Confirmed experience as a functional analyst.
• Strong written and verbal communication skills.
• Ability to communicate effectively with legal experts, IT colleagues, and end users.
• Capacity to translate technical topics into clear, accessible language.
• User-oriented mindset and empathy for user needs and challenges.
• Collaborative approach with a strong belief in clear communication.
• Well organized, proactive, and able to take initiative.
• Capable of working both independently and as part of a team.
• Responsible, assertive, creative, and eager to learn.

Practical Information

This opportunity includes teleworking.

• Languages: Dutch, English, and French.
• Dutch: passive knowledge.
• English: active knowledge.
• French: passive knowledge.

Contactperson & Reference

• Reference #: INW28299
• Marilyn Weytens
• [e-mail]