Front Office Employee (BE)

All Skills; Belgique; Sur place; EUR 16 531 - 22 041; Temps partiel

Avantages offerts par ce poste

Varied job with a lot of autonomy

Multicultural working environment

Opportunities to grow in hospitality

Fair compensation with extras for evening and weekend work

Résumé du poste

An international business hotel in Belgium is seeking a Front Office Employee to be the first point of contact for guests. This role values communication and customer service, with flexible hours and an opportunity for growth in the hospitality industry. No prior hospitality experience is required, but fluency in Dutch and English is essential. Join a warm, multicultural environment and contribute to guest satisfaction.

Qualifications

• Hospitality experience is not required, but willingness and flexibility to learn are essential.
• You have a professional appearance and a strong sense of responsibility.
• You are available for 30 or 38 hours per week.

Responsabilités

• You are the first point of contact for our guests: friendly, helpful, and professional.
• You actively contribute to guest satisfaction and service quality.
• You handle inquiries, phone calls, and reservations efficiently.
• You ensure smooth check-in & check-out and accurate administrative follow-up.
• You work closely with housekeeping, kitchen, and management to coordinate everything perfectly.
• You work a flexible schedule, including evening and weekend shifts.

Connaissances

Fluent in Dutch

Fluent in English

Customer-oriented

Strong in communication

Ability to handle pressure

Description du poste

Are you service-oriented and eager to gain valuable experience in the hospitality industry?

Aldhem Hotel is looking for an enthusiastic Front Office Employee who makes a difference for our international guests. For this position, hospitality experience is not required.

Aldhem Hotel is an international business hotel, beautifully located in the heart of the Kempen region (Grobbendonk). With a wide range of national and international guests, we offer a dynamic workplace where hospitality, communication, and coordination are central.

What will you do?

• You are the first point of contact for our guests: friendly, helpful, and professional.
• You actively contribute to guest satisfaction and service quality.
• You handle inquiries, phone calls, and reservations efficiently.
• You ensure smooth check-in & check-out and accurate administrative follow-up.
• You work closely with housekeeping, kitchen, and management to coordinate everything perfectly.
• You work a flexible schedule, including evening and weekend shifts.

What do you bring?

• Hospitality experience is not required, but willingness and flexibility to learn are essential.
• You speak fluent Dutch and English (other languages are a plus).
• You are customer-oriented, strong in communication, and able to handle pressure well.
• You have a professional appearance and a strong sense of responsibility.
• You are available for 30 or 38 hours per week.

What do we offer?

• You work four days a week from 3:00 PM to 11:00 PM and one day from 7:00 AM to 3:00 PM. Schedules are made monthly, with flexible days off depending on colleagues’ absences or vacations.
• A varied job with a lot of autonomy.
• A warm, multicultural working environment with great colleagues.
• Many opportunities to grow in the hospitality sector.
• Fair compensation according to the salary scale, including extras for evening and weekend work.
• Working in a beautifully located hotel with an international appeal.

Interested?

Apply today and become the heartbeat of Aldhem Hotel (Jagersdreef 1, Grobbendonk).