Forward Deployed Engineer - Public Sector, Nonprofit & Education

404 SFDC Netherlands B.V. Belgium Branch; Brussel Hoofdstad; On-site; EUR 70,000 - 110,000; Full time

Job summary

Salesforce is hiring Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside enterprise environments. You'll work with a Deployment Strategist to create production-ready solutions that go live from day one, spanning configuration, customization, and full-stack deployment.

You will bring 3+ years of software engineering or technical delivery experience, ideally with an AI tech stack, and be fluent in Python or JavaScript/TypeScript.

Qualifications

• Degree in Computer Science or a related field.
• 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through.
• Prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering).
• Proven experience delivering customer-facing projects in Public Sector, Higher Education, or Nonprofit environments.
• Fluent in Python, JavaScript/TypeScript, Java, or Apex and willing to add to that list as needed.
• Hands-on with LLMs and prompt engineering.
• Ability to explain why a prompt failed and what you'd change.
• Deep understanding of data modeling, APIs, and integration patterns.

Responsibilities

• Develop AI agents and experiences that take real actions for real organizations.
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
• Model the data, ship the pipeline, and validate the output.
• Build and maintain agent performance dashboards and KPI reporting.
• Co-build with customers and partners, sharing best practices and enablement.

Skills

Production-grade AI

Client-facing delivery

Python

JavaScript/TypeScript

Java

Apex

LLMs and prompts

Data integration

Education

Bachelor's in Computer Science

Tools

Snowflake

Databricks

BigQuery

LangChain

APIs

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Production experience required. Builder mindset non-negotiable.

Job Details

Job Category Sales Job Details

Forward Deployed Engineer Summary

Salesforce is hiring Forward Deployed Engineers - experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment - shipping solutions customers depend on.

The Builder Experience

The Builder Experience AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools - Cursor, Claude, and Salesforce coding products like Vibes - embedded into your day-to-day workflow. Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself. Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months - spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them. Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.

What You'll Be Building

What You'll Actually Be Building Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it. Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques. Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production. Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes. Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months. Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before. Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop. Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.

Requirements

• You have a degree in Computer Science or a related field
• You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models
• You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) - this is a requirement, not a nice-to-have.
• Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
• You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex - and willing to add to that list as the work demands.
• You've been hands-on with LLMs and prompt engineering.
• You can explain why a prompt failed and what you'd change.
• You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
• You can hold your own in a room with sales teams and customer architects.
• You ship quality code and evaluate AI outputs with engineering rigor.
• You actively tinker with the evolving AI/data landscape - piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
• You thrive in the group chat that's building something, not just talking about it.
• You're excited to travel ~25% of the time, working directly alongside customers.

Nice-to-Haves

• Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
• Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
• Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)
• Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments

Benefits

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Posting Statement

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.

What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Company Statement

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.