Field Service Engineer - Medical Imaging (Flanders)

0004 Brussel; Jette; On-site; EUR 46,000 - 62,000; Full time

Benefits offered by this job

Bonus eligible

Salary based on experience

Job summary

Philips is seeking a Field Service Engineer for Medical Imaging to support IGT systems in Flanders. You will perform preventive maintenance, faultfinding, upgrades, and real-time data handling in customer environments, ensuring quality standards and timely documentation.

The role requires Dutch and English fluency, a B driver’s license, and a proactive, service-minded attitude. You will install complex networks, test systems, and maintain strong customer relationships while escalating issues to

Qualifications

• Bachelor's degree in Electronics / Mechanics or Electrical Engineering.
• Familiar with computer tools and office software.
• Good at identifying and maintaining customer relationships.
• Independent and service-minded with a logical and methodical approach to problem solving.
• Structured, organized mindset with personal integrity and self-discipline.
• Fluent in Dutch and English.
• Driving license (B).

Responsibilities

• Execute service activities: PM, CM, faultfinding, upgrades/modifications per Philips quality standards.
• Install IGT-systems and test complex networks respecting real-time patient data requirements.
• Maintain a holistic view of system and clinical context.
• Ensure completeness/accuracy of service records and test results.
• Submit service data, job sheets and field reports timely; escalate when needed.

Skills

Customer relations

Problem solving

Communication skills

Proactive mindset

IT solutions

Education

Bachelor's degree in Electronics / Mechanics or Electrical Engineering

Tools

Office software

Job description

Field Service Engineer - Medical Imaging (Flanders)

Become part of a leading company in the Healthtech industry and be a vital part of our Benelux Services & Solutions organization. Your focus will be on supporting our systems within IGT (ImageGuided Therapy). Additional product training may also be relevant in future to fulfill changes in our installed base in combination with our customer demands. We are looking for a skilled professional with strong problem-solving abilities, excellent communication skills, and a solution-driven mindset. We value individuals who take ownership of challenges and demonstrate a proactive approach to finding solutions. As server solutions and system communications play an increasingly important role in our offerings, expertise and interest in IT solutions will be a valuable asset. In this role, you will primarily work in the customer environment within Flanders.

Your role:

Executing service activities such as regular preventative maintenance (PM), emergency service (CM), faultfinding, upgrades and modifications, according to the relevant Philips’ quality standard policies After full training, operating under required knowledge of regulatory requirement.

Install IGT-systems according to standards with respect to quality and installation time including testing complex networks following stringent real time patient data requirements. (Mainly electronic, but also mechanical, hydraulic and IT interventions)

To have a holistic view of the system and it´s functional environment, with an eye for functions from both a technical and user (clinical) perspective.

Responsible for completeness and accuracy of service records with particular attention to test & verification results.

Timely and accurate submission of service data, job sheets, field problem reports and other relevant administrative tasks as assigned.

Escalating timely to our Western Europe service support organization.

Reporting customer feedback and following-up relevant assigned quality & regulatory training in a timely manner.

Being a brand ambassador for Philips Health Systems and serving as company liaison with customer on administrative and technical matters.

Consignment duty and/or service duty outside office hours if applicable.

Engaging in required product and quality training locally or abroad.

You’re the right fit if:

• You preferably have a bachelor's degree in Electronics / Mechanics or Electrical Engineering.
• You are familiar with computer tools and office software.
• Good at identifying and maintaining customer relationships and related contacts.
• Independent and service-minded with a logical and methodical approach to problem solving.
• Structured, organized mindset with a high level of personal integrity and self-discipline.
• Fluent verbal in Dutch and English languages.
• Driving license (B).

Compensation & benefits

The base salary range for this role is € 45,560.42–€ 62,410.06. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations. This role is eligible for bonus, with your rewards linked to company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision.

How we work together

We believe that we are better together than apart. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

At Philips, we believe that every human matters.

Equal Employment Opportunity

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights