Field Service Engineer

MEGACHARGE; Machelen; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

MEGACHARGE is seeking a Field Service Engineer to serve as a technical ambassador in Machelen, Belgium. In this role, you will ensure that every installation runs smoothly and every customer feels supported. Your contributions will help electrify heavy transport by enabling fleet electrification through our innovative Energy Management System.

You will commission new charging equipment, validate subcontractor work at construction sites, and provide preventative maintenance on charging infrastructure, directly impacting customer satisfaction and operational efficiency.

Qualifications

• Experience with energy systems and charging technology.
• Strong communication and interpersonal skills.
• Ability to work independently and manage projects.

Responsabilités

• Commission new charging equipment and energy systems.
• Validate subcontractor work and monitor site progress.
• Carry out preventive maintenance on charging infrastructure.

Connaissances

Technical validation

Problem-solving

Customer support

Preventive maintenance

Description du poste

An innovative EMS project is looking for a field ambassador to ensure our technology works flawlessly in the real world.

About MEGA Charge

MEGA Charge is an energy company specialized in delivering sustainable and cost-effective charging solutions for the transport industry. We are currently developing an Energy Management System (EMS) that seamlessly connects batteries, chargers, solar and the grid for heavy‑duty e‑trucks.

We believe in transparency and customer support through data, values that inspired us to design and launch this project.

Our EMS will enable fleet electrification at scale by intelligently managing energy flows, costs, and market interactions in real time.

Core Mission

As a Field Service Engineer at MegaCharge, you are our technical ambassador in the field. You are the face of MegaCharge at customer sites, ensuring that every installation runs smoothly, every system is commissioned correctly and every customer feels supported. You bridge the gap between our technology and the real world, while your work directly contributes to the electrification of heavy transport.

Key Responsibilities

• Commission new charging equipment and energy systems at customer sites
• Follow up on construction sites: technically validate subcontractor work, plan and monitor progress, analyze and resolve technical issues, both remotely and on‑site
• Carry out preventive maintenance on charging infrastructure and energy systems
• Advise customers on the correct use and maintenance of their equipment
• Report accurately on completed service and maintenance activities
• Monitor and maintain healthy spare parts stock